Kathryn Sterba Email & Phone Number

Augusta, GA, US

More than eighteen years of experience in organizational change management, strategy development and execution, marketing, project management, business process design, and training with a passion to provide servant leadership in my community.

• As Channel Marketing Leader, responsible for the overall channel marketing strategy. Created overall channel communication strategy and plan to increase interaction with dealers from zero set cadence to monthly at a.
• As Higher Education Strategy Leader, created and executed strategic growth plans in the Higher Education segment resulting in 40% increased sales in 2019. Responsible for maintaining relationships with industry.
• As Golf Marketing Manager, managed multimillion dollar budget for creating and executing commercialization and marketing plans the Golf and Turf segment. Collaborated with sales leadership, marketing communications.

Evans, GA

• Manage multi-phase cross functional projects for large growth initiatives in the Light Transportation and Aftermarket portfolios
• Manage Manufacturing Execution System blueprint, development, and implementation for all value streams in the Manufacturing Facility
• Responsible for assimilation of newly implemented Corporate Project Management Methodology to Club Car Business Unit

• Develop and manage specific strategic initiative programs based on analysis of all Dell Services voice of the customer data, including Net Promoter Score results and customer feedback. o Developed new processes for.
• Managed Customer Reference Management Tool system development, implementation and ongoing maintenance.

• Managed multi-phase customer application development project for one of the world’s largest hotel chains. Responsible for the maintenance of the Dell approved project management required documentation, project.
• Developed innovative go to market solutions for business problems or customer engagements within the Sports, Entertainment and Hospitality Industry through in-depth analysis, coordination and negotiation with key.

• Achieved customer satisfaction for designing, implementing, and managing transition from legacy SAP system to HRMS for HR master data, time data, and financial data while assisting with change management of HR systems.
• Lead Human Resources functional team, responsible for tracking open items, measuring results, and communicating progress with client on continuous improvement and transition projects.
• Provided primary payroll and human resources support in the SAP R/3 environment concurrently for two clients. o Issue resolution for production system failures and configuration of the payroll system, organizational.
• Worked closely with clients to identify and conceptualize process improvements. Defined and created functional specifications used by the technical analyst for the development of new processes or modifications to.
• Served as testing coordinator ensuring all test cases are identified and documented when system upgrades and support packages were applied as well as when new processes were developed. o Coordinated and determined the.

• Led coordination of ongoing training, documentation management, and managing knowledge transfer for future client training owners.o Designed and developed the training curriculum to technology-driven change programs.
• Led communications planning activities including development of the strategy and plan to ensure ownership, buy-in and awareness of the change program; manages execution of the communication plan.