Leads the team responsible for identifying relationships that shape the long-range strategy for UnitedHealth Group, which includes both Optum and UnitedHealthcare.

* Led physician engagement plan to improve star ratings for Medicare Advantage products. Included creation of physician quality reporting tools and implementation of pay for performance contracts. Reported directly to the Chief Medical Officer.* Implemented radiology prior authorization and cardiac notification for over 1.2 million Medicare Advantage members.

* Led loyalty marketing team that developed direct mail/outbound call campaigns and community meetings to retain over one million Medicare Advantage members.* Reduced voluntary disenrollment rate in 2008 and 2009.* Developed marketing strategy and campaigns to increase preferred mail and generic drug utilization for more than 4 million members.

*Launched margin enhancement service to quantify cost savings for hospitals and health systems. *Spearheaded research to examine efficiency gains from hospital adoption of nursing labor staffing strategies.

Conducted research used to develop Medicare payment system options for skilled nursing facilities. Findings published and used by Congress to evaluate need for Medicare payment system refinement.