• Design and facilitate human centered research studies based upon both project specific and broader company needs, typically to inform product development design and strategy, and drive the overall understanding of consumer needs across the product, web and app space• Conduct qualitative research studies including focus groups, ethnographic and experiential field research, individual interviews, usability studies, online UX sessions, and online qualitative boards • Synthesize multiple data and research inputs across multiple projects to create actionable insights and design requirements that elevate and highlight the voice and needs of the consumer • Guide and train colleagues in research practices to generate understanding and awareness of human centered design and empower team members to utilize research in their own workflows

• Develop narrative driven deliverables to empathetically connect insights and opportunity areas uncovered in the research to key stakeholders in an impactful and actionable manner• Create human-centered research studies that include a diverse use of qualitative and quantitative methodologies • Introduce clients to innovative thinking and ideation through hands on collaborative workshops to foster creative thinking from within organizations• Moderate online, ethnographic, and in-person interviews to connect with consumers on a personal level to further understand the consumer’s behavioral, psychological, and emotional motives

• Utilize analysis from heat maps and google analytics that identify potentially problematic or opportunistic areas within the library website to further inform the usability test criteria and protocol• Conduct virtual usability tests with key stakeholders to identify areas of opportunity for the UW library to improve the overall user experience• Effectively communicate the research findings utilizing the design language used by the website developers to create alignment and a cohesive transition from opportunity insights to actionable designs

• Craft visually inspiring trend and market research presentations to emphasize functional and aesthetic opportunity areas to stakeholders by utilizing photography, videography, and physical material samples • Collaborate with cross functional teams throughout the company to ensure cohesion in marketing messaging and optimal supply chain outcomes both pre and post product launch• Conduct extensive research to identify key growth opportunities for my respective categories including competitive analysis, desktop research, stakeholder interviews, market trend analysis, observational research, qualitative consumer research, customer interviews, and other various ethnographic research• Establish design criteria based on research insights and collaborate with industrial designers to ideate optimal designs that fit both the design criteria identified and budget requirements to meet predetermined price levels while maintaining gross margin

• Create and manage development data within internal ERP systems.• Analyze market trends, current sales, and inline product assortment to develop new items for my respective categories. • Collaborate with international teams to create cohesive development and overarching growth.• Foster and maintain relationships with overseas vendors.• Negotiate prices and order quantities to maximize profitability. • Review price attainment to maintain healthy margins while keeping competitive prices. • Attend retail and vendor exhibitions across the globe to gather meaningful trend and product data. • Create impacting presentations from collected data for the product development and sales teams. • • Monitor inventory, S&OP budgets, and monthly ASP levels across assortments.

• Conduct financial and operational audits to ensure compliance with AirGas, OSHA, FDA regulations• Execute daily tasks such as cycle counts, daily cash reconciliations, customer invoice simulations, order transactions reviews, and reference bin location reviews• Create truck routes for time and cost effectiveness• Collaborate with other branches and associates to execute orders • Assist in the transition with Air Liquede by completing analytical projects regarding locations, customer bases and needs, and current product offerings between both companies

Use Microsoft Excel to create professional exhibits for the International Kidney Cancer Association to demonstrate historical data. Reorganization of physical filing system to increase efficiency. Assisting in organizing and executing of various conferences.

Analyze stock levels and forecast to ensure all orders can/will be fulfilled on time and in full. Develop the essential information for new products within SAP and PCS. Create Purchase Orders to meet upcoming and current demand and ensure raw materials and finished good reach suppliers and customers on time. Collaborate with vendors to analyze production schedules to meet deadlines and prioritize orders. Work cross-functionally with other departments in order to achieve highest cost savings, quality materials, accurate lead times, and correct product development. Produced training documents for new employees. Establish and maintain relationships with vendors.