Research - Compile and analyze large datasets to summarize, analyze and communicate quantifiable trends in federal regulatory activity; Co-author empirical study analyzing the statistical relationships between U.S. macroeconomic performance and regulation, and communicate findings through commentaries, blog postings, and research report; Conduct literature reviews on regulatory research topics and provide fact-finding research assistance to center's director and scholars for working papers and journal articlesPolicy Analysis - Write narrative and statistical reports presenting and analyzing federal regulatory data and policy issues; Write and publish engaging commentaries on organization's website analyzing regulatory policy issues Event Management - Organize monthly program series for students and faculty featuring public policy experts from academia, government, and non-profit organizations

Data Management - Established working procedures to collect, track, and report data on student enrollment, performance, and adherence to academic policies; conducted routine and ad-hoc audits of more than 600 doctoral student recordsCommunication - Managed all mass and individual communications to doctoral students, raised awareness of academic policies among students, faculty, and staff, and delivered responsive, effective customer serviceProcess Improvement - Led successful transition of school's comprehensive examination process to a new online format; shifted student tracking procedures from paper to an electronic format

Research: Conducted client interviews and meetings to gather and document functional requirements for web portal with a user base of ~500,000 for a large federal agency; researched and evaluated business processes at large federal agency and provided recommendations to agency’s programs to improve efficiency and better integrate processes with new technologyProject Management - Collected and analyzed project budget data, and prepared presentation for project leadership to help inform resource allocation decisions; Developed and executed complex, centralized data management processes and reporting tools, as well as wrote weekly status reports and executive-level briefings, for a large federal agency network transition project management officeCommunication - Delivered live and webinar training sessions, as well as wrote comprehensive user manuals and online help text, for a large-scale federal agency web portal development project; Liaised between client agency representatives and technical team to resolve issues and bring web portal into alignment with the client's requirements and expectations; Edited and proofread client deliverables

Served as office manager and receptionist for small labor-side law firm, where I also performed paralegal duties, including researching court rules, filing and editing legal pleadings and conducting phone interviews for a major class action lawsuit.