Managed the client relationship with a high volume of assigned and in-house accounts• Managed the renewal process by creating and proposing renewal packages• Maintained regular communication with contacts in each account• Coordinated the delivery of services with other departments • Provided timely follow-up and prompt resolution on sales or service-related customer requests• Monitored and analyzed customer accounts to ensure accuracy, utilization, and value creation• Generated and reviewed reports with clients on a regular basis

Responsibilities include: * Work with clients to design office layouts* Assist clients with creating eye catching color schemes* Design inviting waiting and common areas* Lead clients through the entire design and furniture selection process.* Manage in store operations* Lead staff to optimal sales performance