Kathy Andersen Email and Phone Number

Essential Duties and Responsibilities:• Handling the daily operations for the City’s online utility payment service including acting as the in-house customer online technical support person. • Balancing of previous days cash receipting; running reports from Caselle and Xpress Bill Pay. Importing and exporting for all payments from Xpress Bill Pay and Caselle.• Complete application form for new water/sewer service and update any change of address or name changes to utility accounts.• Set up of final work orders and enter forwarding address in computer and track all related paperwork. • Serve as cashier by maintaining cash register; receives a variety of payments from the general public such as utility payments, parking tickets, licenses and permits; completes standardized forms regarding the receipts of payment; post changes to account ledgers.• Answers the telephone, refers called to appropriate source for assistance or provides the necessary information to callers, as needed. • Greets individuals who come to City Hall, determines their needs, directs them to the appropriate source for assistance and/or provides information as appropriate. • Open all incoming utility payments, including those in the payment drop box.• Prepares and make daily deposits of all monies received at City Hall.• Sorts all incoming mail received at City Hall to the various departments.• Enter customer read meter cards into the utility billing software.• Coordinated with utility billing clerk to update customer account information related to ACH withdrawals, paperless billing request, statement turnoffs, disconnect and reconnect work orders, meter trouble-code reports and other items as necessary.• Handles the monthly shut off list and works directly with the water plant staff when shut offs have occurred. • Serve as backup to the accounts payable clerk and the payroll clerk.

Essential Duties and Responsibilities:• Helping policyholders with the processing of their claims.• Communicating verbally and in writing with policyholders, hospitals and doctors offices in receiving the necessary billing/medical records to process claims.• Tracking the progress of claims and making sure all benefits are accurately paid and in a timely manner. Maintaining spreadsheets on Excel and the handling of the filing system with confidential policyholder information.• Handling incoming calls, mail and email correspondences with policyholders, general public and headquarters. Taking messages and referring callers to the appropriate department in order to resolve their questions.• Research wellness audit checks on accounts. Follow up on issues and concerns with claims and any Headquarter issues. • Meetings with policyholders to go over documentation they have on claims.• Handling of ongoing cancer policies that need to request documentation and the submitting of claims every month.• Maintaining email account on all incoming policyholders and accounts.• Established relationship with policyholders and accounts.

Essential Duties and Responsibilities: • Maintaining QuickBooks (Entirely) General Ledger/Chart of Accounts/Accounts Payable/credit card tracking/writing checks & printing• Implementing and maintaining the non-profit financial software “Shelby”. General Ledger/Chart of Accounts/Accounts Payable/credit cards tracking and printing of all checks• Maintaining the balances on 2 accounts and Line of Credit with Pinnacle Bank• Reconciling all accounts daily• Accounts Payable (Entering/Scanning/Printing and Mailing) Running inquiries and reports for departments• Contributions • Entering Offering & Online Giving• Run Weekly reports• Track Pledges• Run and mail out year-end statements• Reports for Executive Team/Board of Elders/Finance Team and Staff• Serve on Finance Team• Written and verbal communications with all vendors including meetings, drafting correspondence and phones calls• Credit Card Tracking (Nine (9) Company Cards)• Setting up cards/collecting receipts/entering transactions/reconcile accounts/making payments (monthly basis)• Payroll: Handling of confidential personnel information. Add or change employee compensation/deductions/audit of payroll/W-4’s and all pertinent information (Employee files)• Tracking PTO• Insurance Policies: Maintaining insurance policies on church buildings/retrieving proof of insurance for special events. Monitoring our current liabilities and keeping them at a fair market value and increasing them when necessary• Administrative Assistant: Help organize community outreached events. Scheduling of monthly meeting (location/food/participants). Helping with any and all aspect of administrative work for the Groups Pastor• Women's Retreat Lead: Organized/budgeted and delegated the entire event

Responsible for generating weekly union payroll of 280 employees and a weekly salary payroll of 50 employees. Daily interaction with employees on various payroll situations and sending out correspondence regarding employee personnel information. Responsible for maintaining payroll files, checking and auditing of all input within the ADP payroll system (hours, dollars, adjustments, and updates to employees' files). Manage the final audit of payrolls processed, budget information, and special projects such as research, garnishments, 401k, and insurance premium reconciliations. Handle miscellaneous projects concerning labor distribution, time card input, and balancing. Responsible for payroll accounting, analysis, and typing of all correspondence.

Responsible for generating weekly union payroll of 85 employees and bi-weekly salary payroll of 50 employees. Work closely with Human Resources on benefits. Daily interaction with employees on various Human Resources and payroll situations. Responsible for maintaining payroll files, checking and auditing of all input within the ADP payroll system (hours, dollars, adjustments, and updates to employees' files). Manage the final audit of payrolls processed, budget information, and special projects such as research, garnishments, 401K, and insurance premium reconciliations. Experience in meeting monthly, quarterly, and annual deadlines. Handle miscellaneous projects concerning month-end closing; labor distribution, time card input, and balancing. Responsible for payroll accounting and analysis.

Responsible for all daily clerical support to the Director of General Assistance. Responsible for bi-weekly payroll (calculating and monitoring of vacation and sick leave time, increases on payroll, terminations and additions of employees, signing employees up for direct deposits and address changes). Balanced daily detailed ledger and sent to County Clerk's Office for review. Retained all personnel files for the department. Responsible for fixed assets and keeping track of all equipment over $200 value. Paid all bills for department (vendors and reimbursements on outside payroll). Deposit all reimbursement checks (SSI, Correction, Youth Center, and medical). Typing (forms, employee evaluations, Resolutions to the County Board, memos and letters. Establish and maintain effective working relationships with County employees, and the general public.

Responsible for daily clerical support to the Chief Executive Officer and Chief Financial Officer in daily operations. Responsible for setting up all corporate confidential files and handling of the renewal of bonds; making sure they are all still needed and billed amount is correct. In charge of transmitting monthly, quarterly, and annual requirements to company's Lenders. Handling all travel arrangements, and calendars for CEO and CFO. Data entry and printing of graphs and documents for the Board of Directors meetings. Scheduling of all meetings held in the Boardroom.

Training for Office ManagerKiewit Western Co. Responsible for payroll on jobs assigned to the District Office, entered time card information, personnel information, job quantities, and job costs. Also responsible for auditing and paying of all office invoices, clerical support for 30 engineers, answering 7-line phone system, and ordering of all supplies.Department SecretaryFinancial Analysis Department. Responsible for statistical typing, typing and assembling company corporate Policy Manual, typing speeches for corporate officers and directors, making travel arrangements, ordering and purchasing office supplies, mail distribution, answering phones, and filing.Office Manager AssistantSouthern Electrical Contractors. (Omaha-based Kiewit subsidiary company). Responsible for payroll for three jobs: Offutt Air Force Base, Nebraska and two fiber optics jobs in Kansas. Entered time cards information, personnel information, job quantities, job costs and construction equipment assigned to jobs. Calculated reimbursements, field distribution, and payoff checks. Paid invoices and monitored receipt of all materials ordered.District SecretaryGilbert Corporation of Delaware, (Omaha-based Kiewit subsidiary company). Responsible for secretarial duties for President, Vice President, and 12 engineers. Entered payroll and paid invoices for Coulee Dam, Washington job. Kept monthly accounting records for written checks, text editor for company magazine answered 80-line phone system.