Kathy Baker is a Director of Operations at Midland States Bank at Midland States Bank. She possess expertise in banking, process improvement, management, leadership, vendor management and 14 more skills. Colleagues describe her as "I have enjoyed working with Kathy over the last 4 years. She has excellent management skills and a deep knowledge of banking operations. I can depend on Kathy to work with me or my team to quickly resolve difficult situations when they arise. During her time at Riverside she has reorganized the operations team and improved operational processes utilizing both manual and technical solutions resulting in productivity gains and cost savings. Kathy is a great leader who is knowledgeable, dedicated and hard working. It is my pleasure to recommend Kathy.", "It has been a pleasure working with Kathy over the past few years. She is a knowledgeable expert in bank operations. She implemented changes in work flow complimented with technology solutions and improved our service delivery to customers and reduced costs to the bank. Significant improvements have been made in Item Processing, implementation of Check 21, statement preparation and delivery, loan servicing and other key areas. Kathy has been a role model for the large group of employees she manages. She has innovative ideas and is a constant source of effective solutions to problems.", and "Kathy has an outstanding knowledge of bank operations both on the deposit and loan side. She developed and implemented numerous process improvement projects that proved to significantly increase productivity and reduce costs. I proudly endorse her and would welcome the opportunity to provide a verabl recommendation at any time."