An experienced, highly motivated Customer Care Manager with a passion for continuous improvement, SMART processes and excellent team work.With a history in the manufacturing industry and most recently with a ‘just in time’ ethos, my daily goals are met with an organised, can do attitude, a passion for delivering great customer service with a level head in a timely manner, and the understanding of the importance of building relationships with all stakeholders.My experience brings fast paced initiatives, attention to detail, and a passion for excellence, all coupled with a sense of urgency, communication and ownership. I pride myself on my drive and ability to improvise, whilst always providing a customer centric view.