Kathy B. Email & Phone Number

Haines City, FL, US

Crestview, Florida, United States

Oversee operations and coordinated with managers to increase quarterly profits by 40%.Overseen operational policies and proceduresOverseen day-to-day operations, including finance, human resourcesand sales. Oversee planning, maintenance and efficiency.Ensure compliance on company, state and federal level Review Budgets and staffingMaintained customer.

St. Cloud, Minnesota Area

• Facilitated closings and ensured that documents were properly prepared and executed. Worked with sales agents, title agents, and team to complete closing packages.
• Exceeded department quality goal of 98%.
• Demonstrated excellent time management skills, preparing closing documents under the standard lead time.
• Recognized for finding the most efficient way to complete a task and sharing tips with peers and managers.
• Adapt to department needs to ensure work is completed in a timely and accurate fashion.

St. Cloud, Minnesota Area

• Generate initial disclosures and re-disclosures within the 3-day guidelines.
• Selected as intern team manager for 10 months
• Received the Chairman & Presidents Club Award for creating standard procedures and training associates in a new out-of-state office.
• Recognized with Top Performer Award for meeting all guidelines with re-disclosure and quality with less than 2% error rate.

St. Cloud, Minnesota Area

• Responsible for Processing Purchase and refinance Retail Loans. Worked with 3rd party vendors. Prepared wires for customers and title companies.
• Exceeded department quality goal of 98%.
• Received Team MVP Awards for cross-training, mentoring and serving as a subject matter expert for associates.
• Provided cross-training for employees from other departments.