• Responsible for Talent Acquisition for Assignment America by managing the initial screening of foreign-educated nurse applicants. Assess their clinical experience, nursing education, andprofessional credentials to determine eligibility for U.S. RN licensure and immigration, and overall suitability for the program• Manages foreign-educated nurses’ initial licensure by exam process, to include NCLEX-RN study program, credentials evaluation, state nursing board application, Authorization to Test, and test scheduling• Manages nurses’ relocation from overseas to their U.S. destination (placement location). Manages nurses’ transition and onboarding, and supervises the local “Welcome Week” Representative to ensure nurses’ personal and professional transition to the U.S is smooth, and pre-employment credentials and requirements are executed in a timely manner• Retains nurses on contract and provides ongoing support and guidance on personal and professional adjustment to life in the U.S. Responsible for nurse’s U.S. acculturation to include social, cultural,and psychological transitions. Maintains professional relationships with Client facilities.

• Ensures that patient visit schedules for 4 Primary Care Physicians and 2 Nurse Practitioners are appropriately populated• Responds to patient telephone inquiries in a prompt and courteous manner. Assists patients in resolution if problems arise• Manages Outlook calendar and clinical schedule for site’s Medical Director• Mentors other members of the Patient Service Representative team• Served as Super User in company’s major computer conversion

• Manages patient visit schedules for 2 Physicians, 4 Residents, and 1 Nurse Practitioner in busy Internal Medicine Practice• Schedules routine and diagnostic imaging tests

• Deliver administrative support and patient support to esteemed Oral Surgeon in Boston and Danvers locations. Support includes communicating with patients and their families, scheduling patient appointments and surgeries, and processing medical insurance authorizations for procedures and surgeries• Manage credentialing information for physicians’ hospital privileges for entire department

• Provide excellent customer service to patients checking in to Day Surgery• Answers all patient/family questions in professional and compassionate manner• Collaborate closely with Nurse Manager and Peri-Operative Nursing staff to ensure efficient flow of daily surgical schedule• Communicate effectively with patients, visitors, and all levels of MGH staff

• Assist Managing Director and Recruitment team with daily administrative duties and tasks related to the recruitment, placement, and retention process for the company’s international division• Arrange overseas travel and book conference and trade show facilities for the recruitment team• Travel periodically to welcome international nurse and their families to the U.S. and assist the nurse with establishing themselves in their new community

• Recruit quality healthcare professionals to fill the permanent staff needs of our client facilities• Coordinate the placement process including candidate presentation, facilitating interviews, reference checks, and negotiate compensation package

• Recruit quality traveling healthcare professionals to fill the temporary needs of our client facilities