Kathy Eoff Email & Phone Number

Indianapolis, In

Indianapolis, Indiana, United States

 Oversee lease administration process, ensure receipt of necessary documentation to comply with Sarbanes-Oxley audit standards. Complete accurate entry of all lease details into Yardi database, process commissions and communicate with management, leasing, property management, accounting, reporting group, legal and collections. Review and enter recoveries accounts into Yardi database, complete system generated or manual operating expense estimates/adjustments based on budget. Update coding, set/follow-up on events (reminders). Update all lease and account information as changes occur. Monthly lease entry, pending lease, full service and deferred maintenance updates/reporting. Assist in accrual process. Collect information per audit requests. Assist property management with annual/quarterly budget process. Quarterly recoveries and documentation review.

Indianapolis, Indiana, United States

 Effectively complete the collections process by developing and maintaining trusted relationships with tenants and internal customers. Respond to inquiries promptly and accurately. Complete reconciliations, provide invoices and other applicable back-up. Use problem-solving and analytical skills to research payments and resolve collections issues. Be a valuable resource for resolution. Encourage tenants to remit payment and receive invoices electronically for ease and efficiency. Assist tenant in any way possible to assure payment is accurate and on time or early. Enter system notes to record pertinent information regarding collections interactions. Meet monthly with property management to provide status updates for collections issues, find resolutions. Update account coding.

Indianapolis, Indiana, United States

 Responsible for processing Tenant leases including preparing exhibits, tracking each lease through to lease execution. Respond to questions from/coordinate with Leasing, Legal, Lease Analyst, Property Manager, Brokers, Attorney. Responsible for gathering information for, ensuring accuracy of and preparing report of spaces for lease, updating online database of spaces currently available for lease & requesting new/updated architectural depiction of spaces. Created Standard Operating Procedure manual, forms and procedures for this unique position.

Indianapolis, Indiana, United States

 Answering and directing all incoming and interoffice phone calls, receiving and accommodating visitors. Assisting Administrative Assistants/office staff, ensuring current Certificates of Insurance on hand for tenants, maintaining/updating marketing materials, proposal/presentation preparation, updating tenant information in database, coding tenant payments.