Kathy Ferro

Kathy Ferro Email and Phone Number

Customer Service Specialist @ Macy's
new york, new york, united states
Kathy Ferro's Location
Cranston, Rhode Island, United States, United States
About Kathy Ferro

Kathy Ferro is a Customer Service Specialist at Macy's.

Kathy Ferro's Current Company Details
Macy's

Macy'S

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Customer Service Specialist
new york, new york, united states
Website:
macysjobs.com
Employees:
76237
Kathy Ferro Work Experience Details
  • Macy'S
    Customer Service Associate
    Macy'S Oct 2016 - Present
    Warwick, Rhode Island, United States
    assist customers with their credit card issues and complaints, provide information on current products being sold and purchases
    View
  • Blue Cross & Blue Shield Of Rhode Island
    Manager Of Customer Service
    Blue Cross & Blue Shield Of Rhode Island Apr 1984 - Aug 2012
    Providence, Rhode Island, United States
    Managed call center representativesEnsure customers of the company are satisfied and responded to within company standardsMotivated customer service team developed and created customer satisfaction goalsAdvocate to the President which consisted of handling special cases brought via complaints, court hearings or escalation
    View

Frequently Asked Questions about Kathy Ferro

What company does Kathy Ferro work for?

Kathy Ferro works for Macy's

What is Kathy Ferro's role at the current company?

Kathy Ferro's current role is Customer Service Specialist.

Who are Kathy Ferro's colleagues?

Kathy Ferro's colleagues are Jaire Pena, Bhunesh Yadav, Kobe Kpretty, Chandler Allen, Charmane Delrossi, Mozzi Maria, Anne Gray.

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