Kathy Francis Email and Phone Number

Responsible for 16 locations and 200+ associates across half of Pennsylvania.• Awarded District Manager of the Year 2015: Ranked #1 of 50 DMs for exceeding all metrics/goals.• Re-energized and motivated under-performing district to exceed all sales/performance metrics.• Continual focus on Talent Development and Succession Planning.• Consistently in the Top 3 for New Accounts volume.• Opened 5 new stores. Recruited, hired, trained and developed all new store teams.

District Manager/Region Field Training Manager—Philadelphia Market• Developed, led and managed a major retail market of 12 stores achieving $78M in revenue. • Led a team of 12 Store Managers, 96 support managers and 500+ employees. • Managed all store operations, merchandising and human resources. • Recruited, trained, developed store teams to ensure a successful district succession plan. • Maximized sales, profits, and productivity, consistently ranked in Top 10 of 80 Districts.• Promoted from District Manager to Regional Field Training District Manager.• Identified market opportunities and developed a program that was adopted company-wide adding over 2 million in sales revenue.• Ranked #1 company-wide for opening new stores; grew region from 2 to 32 superstores yielding $256M and 4 new districts throughout Pennsylvania, New Jersey, Delaware, and New York.

Sales Manager Marketplace (Regional Manager of Housewares) – East Coast• Managed a $76M, six-store, five-state region with 206,000 square feet of retail store space. • Directed 24 store managers and four corporate staff. • Strategized and implemented merchandising directives, promotional initiatives, and concept development. • Opened 2 new stores, streamlined existing store operations, increased division sales by 65%. • Co-proposed and championed bedding product line changes, resulting in a five-fold sales increase.

Responsible for $28 million in sales volume, merchandising and operations in 8 home furnishing stores located in 4 states plus Washington, D.C. This included 150,000 sq. ft. of retail space and 150 employees. Recruited, hired and developed store managers and management teams.• Increased sales volume 12% during a declining retail market.• Coordinated the openings of 3 new company stores.• Co-developed management training program for sales and customer service personnel.