Instructional Design Consultant
Winston-Salem, North Carolina, United States
Completed business training needs analysis and designed and developed cost-effective, innovative, interactive training solutions to increase knowledge, improve performance and results for corporate vision, values, and service philosophy, brand and regulatory compliance, sales productivity, customer acquisition and retention, and company policies and procedures.• Consulted and collaborated with internal subject matter experts, legal representatives, and management to ensure effectiveness and accuracy of newly developed and ongoing training• Partnered with on- and off-shore vendors as needed• Applied adult learning principles in the development of training for a variety of delivery channels (eLearning, classroom, self-study, video, team meetings) for an audience size up to 240,000 employees• Utilized application software such as the Microsoft Office suite of products for analysis reports, design proposals, presentations, and leader’s and participant’s guides• Utilized eLearning authoring software to create online training• Partnered with vendors and/or internal groups to complete deployment and fulfillment needs of learning solutions• Assisted with training pilots and train-the-trainer events planning and participation• Served as project manager for training projects of varying complexity managing project scope, time, budget and quality of deliverables• Met deadlines in a fast-paced work environment