Kathy T. Email and Phone Number
Empowering teams through emotionally intelligent leadership is at the core of my management style as I believe fostering an inclusive and supportive environment is key to driving success. By prioritizing diversity, equity, and inclusion, I aim to create workplaces where every voice is valued and women and underrepresented groups feel empowered to reach their full potential. My approach to leadership combines empathy, strategic thinking, and a deep commitment to helping others thrive.Blending both quantitative and qualitative skills enables me to drive business performance by leveraging data analysis and human-centric leadership. With a background in operations and retail management, I excel at analyzing data, optimizing sales strategies, and delivering measurable results. My ability to adapt to evolving business needs while building strong, motivated teams ensures that every decision, whether focused on KPIs or enhancing customer experiences, aligns with our goals and values.Work-life balance is fundamental to my leadership philosophy because I believe that a well-rested, balanced team is a productive team. By creating flexible and supportive work environments, I encourage my team members to bring their best selves to work. This fosters creativity, loyalty, and a sense of fulfillment that extends beyond the workplace. When people feel supported both professionally and personally, they are able to perform at their best.My passion for fashion, particularly in the accessible luxury and ready-to-wear spaces, drives my work as I understand the importance of combining style with sustainability. With years of experience in the retail industry, I’ve developed a strong commitment to ethical practices, and my passion for animal welfare motivates me to advocate for responsible fashion choices in every aspect of my role.Mentorship and development are central to my leadership approach as I strive to inspire growth, inclusivity, and purpose within my teams. By uplifting and guiding team members toward their professional goals, I contribute to creating a positive, values-driven culture that promotes both individual and collective success.
Columbia Sportswear Company
View- Website:
- columbia.com
- Employees:
- 7810
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Columbia Sportswear CompanySanta Clara, California, United States
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Dual Store General Manager - Sandro & MajeSmcp – Sandro, Maje, Claudie Pierlot, Fursac Sep 2024 - Present75001, Paris, FrAs General Manager / Dual Store Manager for Sandro and Maje at SMCP, I lead two dynamic brands under the SMCP umbrella at Valley Fair, San Jose where my focus is on driving sales growth, developing a strong local client base, and positioning our stores as a leader in accessible luxury fashion. I empower my team through an empathetic leadership style, fostering a culture of collaboration and accountability. By blending operational excellence with strategic customer engagement, I ensure that we not only meet but exceed our performance goals. Additionally, I am passionate about nurturing talent and creating an inclusive and inspiring work environment where everyone can thrive.• Develop and execute business strategies that maximize sales, client acquisition, and P&L performance.• Lead and inspire a high-performing team, focusing on talent development, retention, and accountability.• Drive customer engagement through exceptional clienteling and personalized service, building a loyal client base.• Oversee both front and back-of-house operations, ensuring operational efficiency and a seamless customer experience.• Collaborate with corporate partners to align store operations with SMCP’s sustainability and business objectives.• Achieve key performance indicators (KPIs) related to conversion, UPT, inventory management, and staffing. -
Store ManagerLe Labo Fragrances Jul 2022 - Sep 2024New York, UsAs Store Manager for Le Labo Fragrances in San Jose, I successfully led a new boutique to over $1.5M in revenue within two years of opening. My responsibilities included managing all aspects of store operations, from inventory and product selection to staff leadership and customer engagement. I implemented innovative strategies to enhance the customer experience, such as a pre-sale initiative adopted nationwide. I also played a key role in optimizing omni-channel fulfillment, ensuring a seamless blend of in-store and digital experiences. My leadership focused on developing talent, building strong client relationships, and achieving business goals in a highly competitive luxury retail environment.• Drove $2M in revenue within two years and achieved top sales performance across 38 stores.• Managed product selection, purchasing, and inventory for over 261 SKUs and 249 ingredients.• Supervised and developed a team of four, optimizing staff schedules and minimizing shrink.• Led the nationwide adoption of a successful "pre-sale" strategy to support product launches.• Oversaw the transition to omni-channel fulfillment, including BOPIS and delivery services.• Analyzed and reported monthly sales metrics using Revel and Excel to drive business insights and performance. -
Laboratory TechnicianLe Labo Fragrances Apr 2022 - Jul 2022New York, UsI played a key part in supporting the operations of a luxury fragrance boutique by managing the preparation and quality control of products. I ensured the accurate handling of ingredients and precise formulation of custom fragrances, maintaining the brand’s high standards. I also supported daily operations by assisting with inventory management, restocking, and order fulfillment. My attention to detail and commitment to excellence helped maintain product consistency and a premium customer experience, while my collaboration with the store team ensured smooth and efficient operations.• Prepared and formulated custom fragrances according to specific client orders, ensuring consistency and quality.• Managed and monitored inventory of 249 fragrance ingredients, ensuring proper stock levels and minimizing waste.• Ensured all laboratory tools and workspaces met cleanliness and safety standards to maintain product integrity.• Supported restocking and order fulfillment for both in-store and online sales.• Collaborated with store leadership to ensure product availability and efficient customer service.• Assisted with product demonstrations and client consultations, enhancing the overall customer experience.
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L’Oréal Freelance ArtistSephora Sep 2021 - Apr 2022Neuilly Sur Seine, Ile De France, FrIn my freelance role with L’Oréal, I was responsible for overseeing the retail performance of Giorgio Armani and YSL products across multiple Sephora locations in Northern California. I played a key role in driving brand growth by tailoring training programs for store associates and executing operational strategies customized to each store’s business dynamics. By building strong relationships with store leadership, I was able to achieve rapid sell-through on key product launches and elevate brand visibility. I also planned and executed high-impact in-store events that strengthened customer engagement and enhanced the luxury shopping experience.• Managed weekly, monthly, and annual retail performance for Giorgio Armani and YSL at five Sephora locations in Northern California.• Spearheaded three successful product launches, leading to rapid sell-outs and high customer demand.• Customized training programs for store associates, improving product knowledge and sales techniques.• Planned and executed in-store events, including holiday and charity promotions, to drive customer engagement and brand loyalty.• Developed strong relationships with Sephora leadership and key influencers to ensure optimal stock levels and product visibility.• Grew Armani sales volume from the 12th-ranked brand to one of the top 10 within four months through training and support initiatives. -
Business ManagerBloomingdale'S Feb 2020 - Aug 2021New York, Ny, UsResponsible for leading my team to meet and exceed sales targets despite the challenges of a shifting retail environment I drove success by adapting to changing customer needs through virtual events and promotions, I ensured business continuity and growth during the pandemic. I collaborated with various departments to drive cross-brand support and fostered strong relationships with vendors to optimize product availability. I took an active role in training and motivating associates, ensuring they were knowledgeable about the products and providing exemplary customer service.• Achieved 2020 sales goals by pivoting to virtual events, phone sales support, and promotional Zoom classes.• Managed advertising calendars and executed marketing strategies to drive seasonal and annual sales growth.• Recruited, trained, and coached a team of five associates, focusing on product knowledge and customer engagement.• Developed cross-departmental support by hosting collaborative training sessions for cosmetics and related departments.• Built and maintained strong vendor relationships to ensure timely stock replenishment and availability of key products.• Analyzed sales performance data to identify growth opportunities and implement strategic adjustments. -
Business ManagerNordstrom Mar 2018 - Feb 2020Seattle, Washington, UsIn this role, I was responsible for managing the SK-II counter at Nordstrom, where I focused on delivering exceptional customer experiences and building long-term client relationships. My leadership and sales strategies helped elevate SK-II's presence in the store, and I played a critical role in planning and executing high-impact skincare events that boosted sales. I worked closely with the team to ensure that the counter was always fully stocked and visually appealing, while also offering expert guidance on the latest skincare trends. Additionally, I collaborated with brand representatives to coordinate promotions and drive brand awareness.• Built strong customer relationships by offering personalized skincare consultations and product recommendations.• Planned and hosted six successful skincare consultation events, in collaboration with SK-II’s National Brand Ambassador, to increase annual sales by 15%.• Developed and executed vendor events and promotions to enhance brand visibility and drive sales growth.• Managed the counter’s inventory, ensuring accurate stock levels and timely replenishment of popular items.• Coached team members on product knowledge and selling techniques to improve overall customer service.• Collaborated with the SK-II brand team to implement in-store promotional campaigns that drove customer engagement and sales. -
Business ManagerMacy'S Retail Holdings, Inc. Apr 2017 - Mar 2018I managed the Benefit Cosmetics counter at Macy’s, where I was responsible for driving sales, managing a team, and ensuring that the counter consistently met performance goals. I focused on delivering personalized beauty consultations, building strong customer relationships, and executing promotional events that showcased Benefit’s product offerings. I recruited and trained a high-performing team, providing them with ongoing coaching to enhance product knowledge and customer service skills. My ability to balance sales targets with team development allowed the counter to grow year-over-year, even in a competitive retail environment.• Improved sales by 10% year-over-year through personalized customer service and targeted sales strategies.• Recruited, trained, and coached a team of 10 associates, including estheticians and product specialists, to meet sales and service goals.• Organized and executed two monthly promotional events, increasing customer engagement and brand visibility.• Developed a strong knowledge of Benefit’s product line, training staff to deliver expert consultations and upselling techniques.• Monitored daily sales performance and adjusted strategies as needed to ensure monthly and quarterly targets were met.• Ensured proper inventory management and merchandising, maintaining a well-stocked and visually appealing counter.
Kathy T. Skills
Kathy T. Education Details
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De Anza CollegeAccounting -
Digital Business AcademyComputer Skills
Frequently Asked Questions about Kathy T.
What company does Kathy T. work for?
Kathy T. works for Columbia Sportswear Company
What is Kathy T.'s role at the current company?
Kathy T.'s current role is Dual Store General Manager at SMCP | Emotionally Intelligent Leader | Fashion Enthusiast | DEI Advocate | Empowering Teams for Success.
What schools did Kathy T. attend?
Kathy T. attended De Anza College, Digital Business Academy.
What skills is Kathy T. known for?
Kathy T. has skills like Direct Sales, Customer Focused Service, Operations Management, Sales Operations, Customer Satisfaction, Figures, Inventory Management, Business Development, Marketing Strategy, Accounting, Team Leadership, People Management.
Who are Kathy T.'s colleagues?
Kathy T.'s colleagues are Bertrand Lefaix, Alex Fiscarelli, Peggy Donaldson, Jill Basham, Jenn Huisman, Francois Maetz, Piotr Markowski.
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