Hot Springs Market

Starting new position in April 2018!

• Performed workforce planning analysis (faculty, nursing and administrative staff positions).• Supervised administrative support staff for seven pediatric sections: Biostatistics, Genetics, Hematology/Oncology, Infectious Diseases, Neurology and Pharmacology/Toxicology and Rheumatology.• Prepared business plans for new faculty and clinical programs.• Analyzed trends in physician professional fees, coding and productivity.• Prepared financial reports for faculty and department administrators.• Provided a full range of personnel management services, including preparation of job descriptions, recruitment, interviewing, selection, orientation, training, counseling, performance evaluations and terminations.

• Served as principal business officer for department. Accountable for the direction of all financial, operational, and personnel activities of the department.• Supervised administrative support staff in areas of billing, human resources, clinical trial research, basic research, financial and grants accounting and development.• Provided a full range of personnel management services, including preparation of job descriptions, recruitment, interviewing, selection, orientation, training, counseling and performance evaluations.• Compiled and analyzed financial data of department cash flows, operating income/loss report, physician productivity, and clinical trial profitability.• Participated in the creation and implementation of the RVW-based incentive plan for physicians. • Prepared bonus calculation based on clinical RVW activity.• Worked closely with billing personnel and clinic staff to resolve denials and payment issues.• Prepared annual budget.• Obtained certification of Certified Procedural Coder (CPC), American Academy of Procedural Coders, 1998.

• Coordinated research network with a membership including 34 clinics and 150 physicians• Created Microsoft Access database used to analyze survey results• Planned and organized annual meeting of network physicians• Trained physicians, nurses and office staff regarding implementation of research studies• Planned and monitored division budget• Supervised division administrative assistant