Kathy Marshall Email and Phone Number
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I am thrilled to share that after 41 years in corporate America that on August 2nd I joined Stuart in retirement as our “Chief Adventure Officer” (CAO). We have begun writing our “Next Best Life” chapter with travel to Canada and various locations around the US catching up with friends. Next, we will be jumping into our RV boon-docking around North America always on the lookout for that next great adventure. I am grateful to my work family, especially those from my 30 wonderful years with EDS/HP and those that have joined my work family over the last few years – you all know who you are! 💕Kathy has served for more than 30 years as an organizational change manager practitioner in the IT sourcing industry as a provider, consultant and client to many industries. Kathy has executed numerous successful engagements guiding clients through the challenges associated with leading teams through the journey of achieving “new ways of working” role changes, the adoption of tools, processes and new operating models, while aligning leaders and evolving cultures toward improved customer experiences and outcomes. Kathy’s extensive experience as an IT leader and advisor, coupled with her experience leading global OCM digital transformations makes her a sought after OCM practitioner for organizations seeking to truly transform. Kathy’s tenure in consulting spans many industries and service lines, enabling clients to benefit from her vast OCM advisory knowledge including digital transition and transformation strategies, planning and execution, organizational and operating model design, and vendor management and governance.Kathy spent most of her career with Electronic Data Systems/Hewlett-Packard (EDS/HP), holding various global client delivery leadership and business development roles supporting digital transactions. As a sales support executive, Kathy was responsible for business development, sales governance, RFP management, client relationship management, and sales-to-delivery transition for large IT outsourcing contracts. Kathy was also director of IT organizational change strategy for Carnival Cruise Lines where she led the corporate digital transformation initiative to dramatically improve Carnival’s customer experience.
Kampgrounds Of America, Inc.
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Director Enterprise Organizational Change ManagementKampgrounds Of America, Inc.United States -
Chief Adventure OfficerRetired, But Still Curious Aug 2024 - Present
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Sr. Director Ocm, Franchise & Internal CommsKampgrounds Of America, Inc. Jan 2023 - Aug 2024Billings, Mt, UsConnecting people to the outdoors and each other through defining and advancing the business and experience of outdoor hospitality. -
Senior Business ConsultantEpam Systems Oct 2022 - Jan 2023Newtown, Pa, Us -
Senior Solutions ConsultantCarear, A Xerox Company Feb 2022 - Oct 2022Norwalk, Connecticut, UsAugmented Reality (AR) solutions consultant focused on client proof of value (POV) and adoption of CareAR platform Create customized AR POV solutions for client pilots based on specific business challenges, use cases and KPIs -
Principal ConsultantIsg (Information Services Group) Nov 2019 - Feb 2022Stamford, Connecticut, UsSourcing advisory consultant, organizational and digital transformation leader, vendor management and governance transactions Designed and implemented end-to-end organizational change management and digital transformation strategies for client “New Ways of Working” programs. Strategies and execution include: stakeholder analysis, change impact analysis, communications, training, adoption and resistance plans, change champion programs and ongoing transformational strategies Designed and implemented client vendor management strategies and governance structures Extensive experience leading and managing client IT sourcing transitions, creating and implementing future operating models which complemented organizational change management programs -
Director, It Organizational Change ManagementCarnival Corporation Oct 2017 - Nov 2019Miami, Fl, UsOffice of the CIO Created organizational change management strategies for IT digital programs Cultivated IT portfolio leads in the application of organizational change management methodology into IT programs Provided day-to-day support for the Office of the CIO – IT OCM and communication strategies, corporate initiatives, employee engagement activities -
Principal ConsultantIsg (Information Services Group) Dec 2016 - Oct 2017Stamford, Connecticut, UsSourcing advisory consultant, organizational and digital transformation leader, vendor management and governance transactions Designed and implemented end-to-end organizational change management and digital transformation strategies for client “New Ways of Working” programs. Strategies and execution include: stakeholder analysis, change impact analysis, communications, training, adoption and resistance plans, change champion programs and ongoing transformational strategies Designed and implemented client vendor management strategies and governance structures Extensive experience leading and managing client IT sourcing transitions, creating and implementing future operating models which complemented organizational change management programs -
Managing ConsultantAlsbridge Jun 2014 - Nov 2016Addison, Texas, UsSourcing advisory consultant, organizational and digital transformation leader, vendor management and governance transactions Designed and implemented end-to-end organizational change management and digital transformation strategies for client “New Ways of Working” programs. Strategies and execution include: stakeholder analysis, change impact analysis, communications, training, adoption and resistance plans, change champion programs and ongoing transformational strategies Designed and implemented client vendor management strategies and governance structures Extensive experience leading and managing client IT sourcing transitions, creating and implementing future operating models which complemented organizational change management programs -
Owner / OperatorKoa Campgrounds Nov 2006 - Apr 2016Owner / Operator of KOA Campground in Montpelier, Idaho for 10 years.Owned and operated RV park and lodging business Managed financial and operational activities, merchandising, employee related, procedural policies, training and guest facing marketing campaigns Number one rated KOA in North America 2012, 2013, 2014; NPS 96% KOA Franchisee Board member
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PrincipalMhi Services Oct 2012 - Jun 2014Program and project management, business consulting and training services for organizations in transition.
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Sales Support ExecutiveHewlett-Packard Enterprise Services Sep 2010 - Sep 2012Houston, Texas, UsSales and business development of outsourcing services with primary focus on contact centers. -
Transition And Transformation DirectorHewlett-Packard Enterprise Services Mar 2005 - Aug 2010Houston, Texas, UsTransition and transformation of outsourcing services with primary focus on contact centers, data centers, cross-functional towers, vendor management office and governance services. Services also included Organizational Change Management (training and communication of change) to the client. -
Account Operations DirectorElectronic Data Systems May 2001 - Feb 2005West Hartford, UsTransition & transformation services and steady state leadership of global outsourcing services contract with primary focus on contact center, cross-functional towers and data center services. Services also included Organizational Change Management (training and communication of change) to the client. -
Account Operations DirectorElectronic Data Systems Jan 1996 - Apr 2001West Hartford, UsTransition & transformation services and steady state leadership of global outsourcing services contract with primary focus on contact center, cross-functional towers and data center services. Services also included Organizational Change Management (training and communication of change) to the client. -
Executive OperationsElectronic Data Systems Sep 1984 - Dec 1995West Hartford, Us
Kathy Marshall Skills
Kathy Marshall Education Details
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Taylor Business Institute, New JerseyAccounting
Frequently Asked Questions about Kathy Marshall
What company does Kathy Marshall work for?
Kathy Marshall works for Kampgrounds Of America, Inc.
What is Kathy Marshall's role at the current company?
Kathy Marshall's current role is Director Enterprise Organizational Change Management.
What is Kathy Marshall's email address?
Kathy Marshall's email address is kathy.marshall@hp.com
What schools did Kathy Marshall attend?
Kathy Marshall attended Taylor Business Institute, New Jersey.
What skills is Kathy Marshall known for?
Kathy Marshall has skills like Outsourcing, It Outsourcing, Program Management, Vendor Management, Service Delivery, It Strategy, Management, Data Center, Change Management, Cloud Computing, It Service Management, Virtualization.
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