• Manage ongoing Arbitration related to large Class Action Settlement, working directly with external Counsel.• Work directly with Settlement Administrator and Independent Review Entities.• Manage ongoing budget and all financial activities.

Finance, Legal and Compliance• Managed all IT activities (Project Delivery, Application Development, Production Support, Testing, Release Management) for multiple disciplines.• Developed long-term Finance Roadmap to significantly upgrade financial infrastructure.• Managed selection of both software and Strategic Partners.• Managed all Financial development activities of a significant acquisition, including a first time build-out of SAP environment with full integration with existing financial platforms.• Implemented massive Legal Entity Re-Alignment with flawless on-time delivery.Customer Reporting, Medical Mangement and Provider• Developed new Customer Reporting Strategy in conjunction with business leads.• Supported Medical Management and Provider function, resulting in significant improvements for IT service/delivery to business partners.Class Action Settlement• Managed full implementation of large-scale Class Action Settlement, including all Cigna and external party deliverables across multiple disciplines.• Successfully delivered all settlement requirements within very aggressive timeline.• Managed all external contracting for vendors.• Recommended and received Chief Counsel approval for restructuring the follow-on settlement, significantly reducing financial impact for Cigna.Provider• Assumed responsibility for management of Provider IT to stabilize organization and deliver successfully on business expectations, resulting in a high-performing team that met business needs.• Led IT implementation of new product capability. Delivered seamlessly in a short period of time, enabling Cigna to remain competitive in the market.