• Streamlining operational processes and implementing efficiency improvements across all business functions at Aurelius Advisory Ltd.• Driving sales growth and developed new business opportunities to support business expansion.• Managing end-to-end administrative operations

Providing comprehensive virtual business operations support to business owners, focusing on streamlining processes, improving efficiency and maintaining smooth day-to-day operations.Key Responsibilities:💠Meeting Management💠Coordinate and organise meetings, including room bookings💠Prepare professional agendas and supporting documents💠Handle follow-up actions and minutes💠Document Management💠Develop and maintain professional business documents💠Create impactful presentations and reports💠Provide thorough proofreading and editing services💠Establish document management systems and protocols💠Financial Administration💠Process and track expenses💠Maintain accurate financial records💠Support bookkeeping processes💠Monitor financial documentation compliance💠Digital Presence Management💠Manage company social media accounts💠Schedule and coordinate content💠Maintain consistent brand voice💠Monitor engagement and effectiveness💠Process Improvement💠Analyse existing administrative processes💠Implement efficiency improvements💠Reduce errors through system optimisation💠Develop standard operating procedures💠Business Support💠Provide high-level virtual assistance to business owners💠Manage correspondence and communications💠Handle confidential information professionally💠Coordinate with stakeholders and team members

Dog behaviourist specialising in using ethical and scientifically proven positive techniques to address a wide range of dog behaviors. Whether it's separation anxiety, resource guarding, dog aggression, or fearful and anxious dogs, I provide support and training to dogs and their owners.My services extend to various settings, including one-on-one sessions at the client's home, virtual consultations via Zoom, or sessions held at my purpose-built behaviour suite. I have experience working with dogs exhibiting behaviours such as dog-on-dog aggression, dog-on-people aggression, resource guarding, separation anxiety, and those with general manners issues.For new puppy owners, I offer guidance on early learning, socialisation, toilet training, and prevention of common canine behaviours. My goal is to assist owners facing difficulties with their pets, providing personalised 1-2-1 sessions either at their homes or at my behaviour suite in Bushmills. Virtual appointments are available for those dealing with home-related challenges or scheduling constraints.Additionally, I conduct small, specialized classes designed for dogs ready to socialise post-behaviour training. If you're seeking effective and positive solutions for your dog's behaviour, I'm here to help.

• Led business transformation initiatives that enabled company growth from 4 to 10 staff members through improved operational efficiency • Successfully implemented GDPR and MiFID II compliance protocols • Designed and executed complex DB Transfer process between UK and Australia • Implemented integrated digital solutions including client portal, SharePoint, and Microsoft Teams • Ensured regulatory compliance and ethical business practices across all operations

My role is to support the financial planners to meet client needs and objectives as well as leading the day-to-day management of a team of paraplanners and administrators.My main responsibilities are:* overseeing compliance functions* HR functions including recruitment and career development* IT management, development and training * writing and developing processes for the protection, investment and mortgage teams* preparing FCA reports and applications* preparing management information* day-to-day finance, banking and administrationConsistently reviewing the business's future vision, strategy and key objectives.During the 2020 Covid-19 crisis, I managed and was responsible to design the work from home policy as well as moving all staff from office desk based roles to work from home roles. This involved sourcing and distributing hardware and software and training staff for a smooth transition, whilst working remotely.Rolled out Office 365 (SharePoint, Teams, Bookings, etc) to ensure our clients could communicate with us and we had access to the necessary client facing information. In 2018 rolled out GDPR and MiFID II compliance processes within Navigate. Both projects were large scale and involved developing staff, changing processes and ensuring new processes were adhered to.During my time with the company we have applied for permission to carry out defined benefit transfers, I applied and managed the necessary FCA approvals, wrote all new processes, created SharePoint databases and collaborative documents, to ensure the smooth implementation and continuity of service.Building an excellent working relationship across all areas of the business to achieve shared goals.

I was called in when :* People were doing roles they shouldn't be but have no-one else to do, for example: IT management; project management; project resource* Their ICT systems aren't giving them what they want and need (from CRM to telephony to computer network solutions)* Their business processes seem outdated and ineffective, and need to be improved* A project needed to delivered but it wasn't happening* They needed expert advice including judging the Belfast Chamber of Commerce's Business Awards in 2017

I headed up an IT team as well as managing various IT industry service providers.I am solutions-focused and team oriented. My several years of experience, mean I have a broad-based knowledge of IT systems and management, and hands-on skill in the successful implementation of highly effective IT systems from rolling out Microsoft Office to end users to being involved in the design and roll out of a virtualisation and hosted solution within the organisation.I have proven ability to successfully analyze a company's critical support requirements, identify deficiencies and potential opportunities, and develop innovative solutions for increasing reliability and improving productivity.

TRAINING AND DEVELOPMENT CONSULTANCYImplementation of PC network solutions, training and support to the professions.

IT Training manager who designed and implemented training courses to end users. Also created macros to improve the user experience of a document management system. Applications included Microsoft office, Wordperfect (yes really!), Carpe Diem.