Kathy O'Connell is a Vice President, CRM Change Management Project Manager at u.s. Bank. She possess expertise in product management, product lifecycle management, saas, cross functional team leadership, go to market strategy and 13 more skills. Colleagues describe her as "Kathy and I worked together to build out and deliver the first of its kind Feature Retirement program at Salesforce. I really enjoyed having her as a business partner and valued both her technical and business acumen. She was able to dive in quickly and accurately assess overall risk and customer impact in a wide variety of scenarios, while effectively champion the customer's needs and experience internally. Her background in product and her deep Salesforce product expertise really amplified the value she brought to the program in terms of expertise, skills, and ability to connect with a wide variety of stakeholders within the company (product, customer success, sales, etc). Kathy is well-rounded, incredibly smart and solution oriented; she's a great asset and I would welcome the opportunity to work with her in the future!" and "I first worked with Kathy as a product manager on several key features for AutoCAD. I continued to work with Kathy as she transitioned to the Product Support team. She is very results-oriented with an attention to detail. Kathy didn't know a lot about AutoCAD when she first started, but quickly became very knowledgeable about the product and the customer's wants and needs. She made a lot of customer contacts and established good working relationships. She always puts our customers first, is very enthusiastic and is a pleasure to work with."