Kathy Rader-Bronn work email
- Valid
- Valid
- Valid
- Valid
Kathy Rader-Bronn personal email
I have ended my chapter at Allstate Insurance Co. and it was a great run! I had the opportunity to work with great people and on innovative projects all with the combined goal of helping customers restore their lives after the unfortunate occurs. I've transitioned to my passion project - buying and selling vintage and antique treasures. This allows me to continually learn, innovate and work with customers worldwide.
Dragonfly Vintage Emporium
-
Business OwnerDragonfly Vintage Emporium Jun 2022 - PresentBangor, Maine, United StatesI have been a passionate flea market and auction shopper for most of my adult life, collecting and decorating with treasures found in my travels. Now, it is my turn to share that passion from the seller side, opening a virtual store & helping others find some treasures too!
-
Retired - Claim Support And Process Design ManagerAllstate Insurance Jun 2014 - Jun 2022Northbrook, IlI lead a claims field support team accountable for process design and technology enhancements along with vendor management in support of our Claim Contact Centers. My team supports eight contact centers with ~1800 employees and oversees three outside suppliers with ~ 500 customer service agents. Recent key deliverables include improved call handling strategies including growth of multi-channel options, call reduction solutions, centralization of processes, development of a dynamic staffing model and workflow design, In 2020 I implemented a nearshore contact center operation to improve efficiencies and lower cost while maintaining customer satisfaction and process quality. -
Claim Process Specialist - Leadership Development/Training/Customer ExperienceAllstate Insurance Jun 2013 - Jun 2014Northbrook, IlDesigned and implemented several key leadership development aids including workshops, on-boarding guides & shared resource sites in which we developed 100+ front line leaders.Primary accountabilities included oversight of Training, Quality Assurance, Customer Experience, Claims Culture & Leadership Development processes & programs for Allstate Claim Contact Centers (~1900 people).
-
Project Manager - ClaimsAllstate Insurance Jun 2009 - Jun 2013Northbrook, IlClaims Project Manager supporting Claims Contact Center operations - both internally & externally sourced. Key projects led include new Quality processes/staffing/analysis for 9 Claims contact centers and 2 outside suppliers, development & implementation of call recording, monitoring & analytics software, multiple cross-discipline RTB work streams encompassing a broad range of auto and property claims handling processes.
-
Leadership Acceleration Assignment - Product Operations ManagerAllstate Insurance Sep 2008 - Jun 2009Product Operations manager within Allstate's excess and surplus lines company, Northlight Specialty Insurance Company. Primary responsibilities included managing the licensing applications and product offerings for future state launches.
-
Leadership Acceration Assignment - Product ManagerAllstate Insurance Dec 2007 - Sep 2008Product manager leading a cross-functional team in the design of a new product line and distribution channel.
-
Leadership Acceleration Assignment - Project Manager Customer Experience & InnovationAllstate Insurance Co. Mar 2007 - Dec 2007Data analysis and communication of Agency Relationship Survey and Customer Loyalty Index results.
-
Staff Claims AdjusterAllstate Insurance Company 2001 - 2007Property claims handling including implementing and training New England Property office on new technology platform (NextGen), developing & conducting outside adjuster training, handling medium and large property claims in several northeastern states. Other roles included Quality Evaluator and TDY-Frontline Performance Leader.
-
Various Claims RolesAllstate Insurance Co. 1986 - 2001Various claims roles including leadership and quality assurance roles encompassing property and casualty disciplines.
Kathy Rader-Bronn Skills
Kathy Rader-Bronn Education Details
-
Organizational Leadership -
Business Administration
Frequently Asked Questions about Kathy Rader-Bronn
What company does Kathy Rader-Bronn work for?
Kathy Rader-Bronn works for Dragonfly Vintage Emporium
What is Kathy Rader-Bronn's role at the current company?
Kathy Rader-Bronn's current role is Business Owner, Entrepreneur & Vintage Treasure Hunter.
What is Kathy Rader-Bronn's email address?
Kathy Rader-Bronn's email address is kr****@****tate.ca
What schools did Kathy Rader-Bronn attend?
Kathy Rader-Bronn attended Ashford University, University Of Wisconsin-Stout.
What are some of Kathy Rader-Bronn's interests?
Kathy Rader-Bronn has interest in Economic Empowerment.
What skills is Kathy Rader-Bronn known for?
Kathy Rader-Bronn has skills like General Insurance, Claims Management, Customer Satisfaction, Property And Casualty Insurance, Liability, Project Management, Vendor Management, Customer Service, Commercial Insurance, Business Process Improvement, Process Improvement, Casualty.
Free Chrome Extension
Find emails, phones & company data instantly
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial