Kathy Rees Email & Phone Number

Southampton, Pa, Us

United States

Philadelphia, Pennsylvania, United States

• Developed and led internal clinical teams in surpassing ‘Likelihood to Recommend’ benchmark by 5% by creating LEAD program • Empowered management and staff with the goal of enhancing professional development and personal growth including physician relationship building• Developed and implemented all standardization of clinical processes for growth within all RO (Rothman Orthopaedics) Clinical teams• Strategically designed, developed and supported the communication, implementation, and maintenance of clinical metrics that meet regulatory and best practice protocols• Collaborated with RO’s Department Team leaders in key operational areas to ensure successful integration of innovation and technology were achieved to fully support Clinical Outcomes including positive MIPS measure >90%• Worked closely with RO’s Quality department to enhance an efficient bundled payment program by matching patients/physicians to correct facilities • Provided robust leadership and to Directors, Managers, and LEADs to ensure tasks, goals and strategies are successfully achieved• Implemented COVID workflow and processes, including physician office and OR schedules while also following hospital guidelines • Served as an interim Regional Clinical and Operations Director from December 2019-2020 • Responsible for after-hours Call schedules (AMION) and Administrator 1x per month

Philadelphia, Pennsylvania, United States

Responsible for collaborating with ROs internal cross-functional teams to provide Service Excellence • Organized complex operations throughout the patient office experience including Front Desk Receptionist, X-Ray Technicians, Medical Assistant, Surgical Coordinators, and Physical Therapy • Patient escalation contact to mitigate issues • Monitored weekly ~30 Physician schedules including office and surgery• Worked closely with Thomas Jefferson University Hospital, Rothman Orthopaedic Specialty Hospital • Partnered with Abington Orthopedic Group to successfully onboard all staff and physicians during acquisition

Philadelphia, Pennsylvania, United States

• Reported directly to the William Hozack MD• Directly responsible for physician’s practice which includes pre and post-operative patient education for ~900 Joint replacements per year • Collaborated with Research department on active studies