Kathy Riddle Email & Phone Number

Webb City, Missouri, United States

Joplin, Missouri, United States

• Select and interview candidates for available front office positions.• Developed procedures & training materials to ensure specific processes were put into place and followed.• Processed and Audited employees weekly time and vacation through Time and Attendance in ADP.• Conducted annual performance reviews to determine pay increases.• Managed office administrative staff which included supervising overall work flow, which included conducting weekly meetings with staff.• Reviewed and approved all card holding personnel P-card transactions, increases on credit limit and purchases.• Audited and managed all personnel fuel cards on all company drivers.• Reviewed and approved all branch office orders for supplies.• Conducted monthly reports on National Accounts to review payment status on their accounts.• Responsible for completing all vendor forms, ACH request forms, statement requests and processing.• Maintained and further improved established customer network and solidifying long- term relationships with National Accounts Reps and Managers.• Accepted, Created and Dispatched work orders from National Accounts and distributed to the appropriate branches based on logistics.• Reviewed completed work orders, attached appropriate backup paperwork, and created invoices then sent work order packet to each National Accountportal or email to be processed for payment.• Developed strong relationships with Nationals Accounts Management to negotiate yearly contracts. In addition, handled all communication in regards to status on dispatched work orders, scheduling, and any other escalated issues.• Worked effectively with HR Director to continuously improve, develop, and innovate the hiring processes and procedures for office personnel.

Carthage, Missouri, United States

• Processed all driver applications, conducted background checks, reference checks and scheduled physicals.• Management of interviews, scheduling orientation and logistics.• Coordinated orientation schedule with applicants and Logistics staff.• Responsible for arranging travel and hotel arrangement for new drivers.• Conducted on-boarding with new drivers.• Responsible for annually auditing each driver CDL license which included running MVR and reviewing accident records. Then follow process of assigning points to each driver to be maintained in their driver file.• Generated reports regarding due dates of physicals and driver license renewals. Then Created and distributed letters to drivers to schedule their physicals and or renew license.• Reviewed all background reports & physicals to determine driver’s qualification.• Responsible for the entry and proper upkeep of data in numerous spreadsheets.• Maintained upmost discretion when dealing with sensitive information.• Managed all driver employee Physical Health file and driver file.• Created & maintained data on all L&P owned trucks and trailers to make certain annual inspections were being completed by each of the branches.• Created advertisements for hiring drivers, scheduled weekly meetings with department heads to review and discuss the findings of research.

Carthage, Missouri, United States

• Screened applicants and scheduled interviews• Monitor and maintain employee attendance records• Answered employees’ questions regarding benefits, health insurance and pay.• Processed all Carthage location new hires from start to finish as well as terminations.• Maintained and recorded all employee information in the Manpower database as well as maintaining the hard copy files in the office.• Processed timecards of each in timely and accurate manner to be maintained in the system for payroll.• Maintained close contact with all employees to maintain an accurate sense of employee morale and attitudes.• Scheduled and conduct new hire orientation regarding Company policies and procedures, benefit programs, and plant rules to ensure full understanding of the conditions and benefits of employees• Maintained work shift scheduling; reviews and approve hours worked by subordinates.• Managed staff of Recruiters and On-Site Supervisors/Managers including recruiting, training, and development of new and existing staff.• Counseled and disciplines service employees when needed.