Kathy Schmidt Email and Phone Number

Principal Consultant 2007 - presentImplementation support for Soarian Financials PRM* Play primary role in analyzing accuracy of electronic claims (837P and 837I V5010)* Suggest options i.e. CRDT to address accuracy or missing data on electronic claims* Prepare detailed documentation of claims analysis and recommendations* Coordinate and manage integrated testing using Atlassian JIRA* Organize integrated testing resources from IT (Soarian Scheduling, Patient Access, and all charging systems interfacing to SF PRM) and PFS (all revenue cycle areas from charging through follow-up)Go-Live support for Soarian Financials PRM* Provide training and support for patient access and revenue cycle functions* Develop process and procedures to support Soarian Financials PRM application usage* Assist with CEWL, EBEW, and custom work list issue resolution* Assist in troubleshooting system related questions and issuesSupport of post-live remediation of claims, remittance and denial management issues* Provide expertise in claims and remittance processing and denial management to IT analysts and business office management and staff* Develop and deliver detailed education on claims, remittance, and supporting HIPAA compliant transactions; including industry Implementation Guides, payer companion guides, and Soarian Financials supporting documentation* Organize and manage Remittance Denial Workgroup, consisting of IT analysts and business office management and staff * Assist customers in analyzing and resolving claims, remittance, and denial management issues

Founder and Principal Consultant * Procured engagements and prepared estimated work effort.* Managed engagements, including customer expectation, risk assessment and resolution, task assignments, timely completion of tasks, and budgeted vs. actual hours.* Delivered detail, application decision-making work sessions that address system options and business operations.* Assisted customers in identifying the appropriate system settings and operational processes to meet business goals.Projects included: * Front office and business office operations training and re-engineering * Practice Management/Physician Billing system implementations * HIPAA Claims and Remittance implementations and support

* Held various positions in implementation, support, marketing, and development, including, project manager, business consultant, and product planning specialist. * Considered by customers and co-workers to provide the highest level of service while acting as a mentor to ensure system and business expertise is transferred.