Associate Manager, Technical Writing Group, It Shared Services
Tarrytown, New York, Us
Manage IT document processes, repositories, and quality across all IT teams and functions, driving adherence to standards, templates, and policies. Provide support for Computer System Validation requirements, such as the creation of system administration SOPs and other related documentation within GxP system environments.Enforce documentation and formatting standards for all document and content types (or develop where absent).Work with identified technical subject matter experts to develop requested documentation for processes, technical areas, or systems. Prepare deliverables within Regeneron IT documentation standards, managing quality, and reviewing workflows. Support publication and/or training as required. Create and maintain document repositories, or libraries, to categorize and store documentation produced at a project or system level. Use identified toolset to manage version control and the promotion of finalized documents. Apply workflows and automation as needed to assist with the management and approvals of documents.Identify new technologies and processes and ensure team’s proficiency in documenting these areas.Establish and maintain relationships and connections with key IT areas and their processes to ensure the required documents and deliverables are produced in line with the requirements of these functions and processes (e.g. Communications, Transition, IT Training, Architecture and Engineering). Provide editorial review of documents produced within the team or provided by an external author, to ensure deliverable quality.