Kathy Shillito Email & Phone Number

O Fallon, Missouri

Wentzville, Mo

• Manage staff for the day-to-day coordination and administration of tasks by ensuring Quality and Production Standards are maintained• Coach staff daily for performance, guidance and encouragement• Maintain attendance records and verify time cards for accuracy• Prepare and deliver performance evaluations• Manage to all company policies including Attendance, Conduct and Performance Management• Completion of administration reporting including timecards, daily statistics, logs and task narratives• Conduct interviews for potential employment

• Process customer motor vehicle transaction needs

O'Fallon, Mo

• Organize and facilitate project meetings to ensure project team members met project deliverables• Coordinate efforts to implementation solutions to improve existing of identify new processes• Manage Legal and Regulatory projects ensuring Company Compliance (Americans with Disabilities Act)• Researched and cured customer mortgage loan transactions with financial errors between Lenders