Kathy Shillito Email & Phone Number

O Fallon, Missouri

Wentzville, MO

• Manage staff for the day-to-day coordination and administration of tasks by ensuring Quality and Production Standards are maintained
• Coach staff daily for performance, guidance and encouragement
• Maintain attendance records and verify time cards for accuracy
• Prepare and deliver performance evaluations
• Manage to all company policies including Attendance, Conduct and Performance Management
• Completion of administration reporting including timecards, daily statistics, logs and task narratives

• Process customer motor vehicle transaction needs

O'Fallon, MO

• Organize and facilitate project meetings to ensure project team members met project deliverables
• Coordinate efforts to implementation solutions to improve existing of identify new processes
• Manage Legal and Regulatory projects ensuring Company Compliance (Americans with Disabilities Act)
• Researched and cured customer mortgage loan transactions with financial errors between Lenders