Kathy Shultz Email and Phone Number

I am a dedicated, self-motivated, administrative tech savvy individual with over 7 years of experience in customer service, 5 years in hospitality as Front Desk Agent, and 15 years of factory work with quality assurance and check testing products and machines. I am very well at time management as well as motivating myself to achieve goals. Expertise in providing high levels of customer service to create customer loyalty. Proven record of collaborating with internal and external departments to streamline operations and ensure high levels of customer satisfaction. I demonstrate strong analytical and problem-solving skills, with the ability to make well, thought out decisions. I possess excellent written and verbal communication skills. I am capable of meeting deadlines and assignments in a timely manner with minimal or no supervision. Easily learn new in house computer programs quickly. I possess skills to utilize my knowledge base resources to make decisions independently. I am able to work remotely/virtually from a home-office environment while handling high-volumes of inbound and outbound calls, emails, and chat requests and data entry. I have a year of Vet Tech experience I worked as a vet technician at a Animal Hospital caring for animals, giving them medications, assisted the vet as needed, filed, filled out and entered proper paperwork in their computer systems for the clients of the animals and handled payments.