Kathy Snow Email and Phone Number

Responsible for Labor Relations and Field Human Resources - North America Employee & Labor Relations–Multiple site & multiple state responsibility. HR expert, collaborator and developer of policies & procedures. Developed and confirmed all labor requirements and HR requirements were accurately outlined in the Company’s strategic plan.  Administrator of Project Labor Agreements with focus on wages, hours, and working conditions. Ensure compliance with terms of… Show more Responsible for Labor Relations and Field Human Resources - North America Employee & Labor Relations–Multiple site & multiple state responsibility. HR expert, collaborator and developer of policies & procedures. Developed and confirmed all labor requirements and HR requirements were accurately outlined in the Company’s strategic plan.  Administrator of Project Labor Agreements with focus on wages, hours, and working conditions. Ensure compliance with terms of labor and craft jurisdiction Negotiate Project Labor Agreements with Building & Construction Trades, Manage all Labor Relations for North America and Areas of Influence – Over 3B in renewable energy construction projects. Building Trade Unions and Multiple project responsibility.Collect and analyze information regarding company practices and the financial impact of various contract terms for use in review of current contract provisions and proposed changes/negotiations for Project Labor Agreements. • Train management personnel concerning Project Labor Agreements, Master Labor Agreements and communication/work direction protocol in the union environment. • Monitor implementation of negotiated contract terms of each Craft’s Master Labor Agreement and the Project Labor Agreement (for example concerning wages, hours, and working conditions, craft assignment) to ensure compliance with terms of labor agreements and craft jurisdiction. • Investigate and address grievances • Partner with counsel on labor arbitration or in other legal proceedings - NLRB . • Establish and maintain effective professional relationships with the Building and Construction Trades Show less

Negotiated with the Equal Employment Opportunity Commission (EEOC) and National Labor Relations Board (NLRB) with a 100% case win rate. Partnered with regional leadership to achieve objectives in workforce planning and organizational development for the largest, privately-owned public transportation company in North America. Partner with managers of 28 business units. Make analyses, anticipate needs, write policy, formulate budgets, craft strategy, action plans and track metrics to meet key… Show more Negotiated with the Equal Employment Opportunity Commission (EEOC) and National Labor Relations Board (NLRB) with a 100% case win rate. Partnered with regional leadership to achieve objectives in workforce planning and organizational development for the largest, privately-owned public transportation company in North America. Partner with managers of 28 business units. Make analyses, anticipate needs, write policy, formulate budgets, craft strategy, action plans and track metrics to meet key goals. Manage recruiting, training and development, compensation, employee performance, services and retention. Improved overall business results by enacting a procedure for counseling supervisors on employee and labor relations, employee development, succession planning and diversity.Oversaw hiring, disciplinary action and termination; investigated grievances, resolved conflicts; worked with the corporate General Counsel and won 100% of all EEOC and NLRB cases; Show less

Collaborated with the Executive Council and Leadership Team to define business objectives and set human resources policies and practices for a government contractor that administers the TRICARE Managed Care Support program serving military members and families in 23 states. Headed a Policy Review Committee. Managed integration and transition in a matrix organization. ContinuedEngineered a ramp-up that prepared the business to execute a 5-year, $10,000,000,000 contract to deliver… Show more Collaborated with the Executive Council and Leadership Team to define business objectives and set human resources policies and practices for a government contractor that administers the TRICARE Managed Care Support program serving military members and families in 23 states. Headed a Policy Review Committee. Managed integration and transition in a matrix organization. ContinuedEngineered a ramp-up that prepared the business to execute a 5-year, $10,000,000,000 contract to deliver services to 2,700,000 beneficiaries; met budgets and critical timelines.Designed training content, rewards / recognition, retention and work / life programs; created management reports and presentation materials. Show less

Aligned the largest business division of this multibillion-dollar home improvement chain with corporate business strategy and operational goals. Administered cost controls, policies and programs. Forecasted hiring needs and recruited staff for units employing up to 350 workers and generating $92,000,000 in annual sales. Conducted training and employee reviews. Spearheaded special projects.Instituted wage controls and management training that restored failing units to profitability;… Show more Aligned the largest business division of this multibillion-dollar home improvement chain with corporate business strategy and operational goals. Administered cost controls, policies and programs. Forecasted hiring needs and recruited staff for units employing up to 350 workers and generating $92,000,000 in annual sales. Conducted training and employee reviews. Spearheaded special projects.Instituted wage controls and management training that restored failing units to profitability; reduced attrition by 33% and kept out unions.Coordinated merit increase process implemented pay banding that allowed regional supervisors to reward good performance and retain valuable employees. Show less

Orchestrated recruitment, training and development and employee satisfaction for 3,400 unionized customer service and flight safety professionals for the 6th largest US airline. Implemented corporate business directives. Contributed to contract negotiations. Administered multiple budgets, performance reviews, employee recognition program, and disciplinary actions. Key team-member and partner with the FAA for training and integration of multiple airline merges - PSA, Piedmont Airlines & Trump… Show more Orchestrated recruitment, training and development and employee satisfaction for 3,400 unionized customer service and flight safety professionals for the 6th largest US airline. Implemented corporate business directives. Contributed to contract negotiations. Administered multiple budgets, performance reviews, employee recognition program, and disciplinary actions. Key team-member and partner with the FAA for training and integration of multiple airline merges - PSA, Piedmont Airlines & Trump Shuttle into the USAirways system - focus on safety, service and corporate culture for employee group(s). Hired contractors, professional and managers; played key role on Go Team, coordinated 5 mergers, expansion and downsizing; dealt with sensitive cultural issues. Debriefed staff during and following emergencies that included 5 plane accidents and the September 11, 2001 terrorist attack.Delivered occupational safety programs and headed a Critical Response Team; ensured compliance with Federal Aviation Administration (FAA) requirements.Promoted to management from California-based Training Manager position in 1998; designed curriculum content and learning aids and trained staff at locations worldwide. Responsible for training flight attendants & pilots - safety regulations and customer service. Show less