-Engage new concepts of selling, using outreach campaigns to new and existing merchants.-Learn about products to effectively sell them-Price merchant effectively to board the account and allow for revenue to be earned -Understand the application creation, underwriting and enrollment process -Provide LS and PS with an escalation path if necessary to enable them to perform their job effectively-Take incoming calls regarding Merchant Accounts and ISO/ VAR Agreements. o Review products/solutions against merchant needso Demo products to prospective merchants as neededo Discuss fee structure/pricing and close sale o Participate in conference calls as required. o Discuss product/service changes and/or upgrades with existing merchants.• Prepare RFP responses, proposals and quotes. • Contract and pricing negotiations resulting in profit • Conduct training as needed on products sold to merchants• Work with merchants on integration as needed • Do presentations for internal and external groups as needed • Escalation point for customers whose problem/issue is not being resolved by their Relationship Manager, customer service or technical support• Define and refine the processes of the sales department, updating the existing processes when necessary and creating new processes as needed• Assist with the process of rate reviews and provide input where the company may need to strategize on pricing with regards to competitors, debit cards, etc.• Support other departments on their process improvement initiatives that require input from the sales department, working closely to establish improved policies and procedures • Provide feedback to the DOS, Sales Admin and Director of Marketing to improve the use of salesforce to track our lead and opportunity process.• Establish monthly and annual sales goals, tracking and effectiveness.• Work with Marketing department and Sales Admin on PPC ads on a quarterly basis to establish and maintain the key words

All accounting task and company operations. AR/AP payroll; cost accounting on projects. Schedule crews and order and maintain product and supplies.