Kathy Tracy Email and Phone Number

Lead the nursing team and collaborate across Emergency Services leadership to ensure patient safety and drive best patient outcomes. Key responsibilities and accomplishments include:• Recruiting, onboarding, professional development, and management of 75+ team members• Significantly increasing patient experience scores in 2022-2023 to the exceptional level, far surpassing many ministries in the St. Louis region• Leading the region in 2023 on a key KPI by focusing on the administration of antibiotics in under 60 minutes, contributing to the overall decrease in mortality rate• Creating standard work processes for Sepsis alerts and treatment team – shared with the St. Louis region as best practice• Collaborating with the ES provider group to decrease the discharge time from over 250 minutes to under 238 consistently in 2023• Facilitating the daily review of ministry and unit KPIs through an actionable “performance board” – challenging the team to identify areas of improvement, share wins, and recognitions• Engaging team to create unique solutions to staffing challenges, process improvement and patient outcomes• Increasing the employee participation of the Employee Voice survey in 2023 to 80% - the highest participation rate in the past 4 years for the ES team• Defining and operationalizing alternative treatment approached due to COVID - optimizing patient throughput through treatment tents and standard work processes• Implementing RME (Rapid Medical Evaluation) to expedite patient treatment during times of high-volume – decreasing the LWOT (Left w/out Treatment) KPI• Partnering with the regional ES leadership team to drive process/productivity improvements, patient experience, and outcomes• Reviewing incident reports for accuracy and completeness - ensuring that appropriate coaching and process changes are implemented• Ensuring compliance with applicable laws and regulations governing emergency services functions

Promoted after demonstrating a wholistic approach to decision-making and collaboration. Key responsibilities and accomplishments included:• Engaging team to achieve a positive patient experience and increase team retention• Onboarding and professional development of 30+ team members• Facilitating Management Daily Improvement (MDI) board huddles to continuously improve quality outcomes• Serving as hospital chair and instructor for Team STEPPS that is designed to improve patient safety culture through teamwork and communication• Championing a team to increase phlebitis awareness as well as to increase team competency in ultrasound-guided IVs• Applying Lean techniques to improve hospital processes and outcomes• Developing and implementing GN Residency Specialty Services day• Implementing monthly nursing leadership lunches providing an opportunity for informal networking amongst units

Expanded my knowledge of hospital operations and management experience. Key responsibilities and accomplishments included:• Managing patient flow throughout the hospital• Assessing day-to-day nursing unit staffing levels• Serving as team support for patient care concerns and ad hoc needs• Acting as hospital administrator during off peak hours• Continuing as a CSN in the Emergency Department

Joined a newly opened facility to serve as a Clinical Support Nurse (CSN) in Emergency Services. Key responsibilities and accomplishments included:• Implementing new processes and policies• Mentoring employees and acting as a team resource for patient care concerns• Assisting in new employee orientation and facilitating employee education sessions• Serving as the Chairperson of the Shared Governance Committee from 2011 to 201

Cared for ill and injured adults and children within a high-volume, quick-paced facility.

Assigned progressive responsibilities within a level one trauma center, ultimately performing charge nurse duties and serving as the Preceptor for graduate and newly-hired nurses.

Began my nursing career in the emergency department of a hospital serving the indigent population of the area.