Kathy Willis-Michaud Email and Phone Number
Kathy Willis-Michaud work email
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Kathy Willis-Michaud personal email
I am a proven leader with over 21 years of experience in the areas of Voice Planning and Number Administration. SME in Number Management experience in current role as Manager of Number Administration since 2008. I am detail oriented and highly organized from a process perspective. Sets clear team expectations and communicates well internally and externally including working with all Product Managers as well as the entire Sales force to ensure guidelines are followed which results in a positive overall customer experience. Experience in bringing numbering teams together through multiple acquisitions and demonstrated ability to standardize processes and Telephone Number consumption policies to align with industry guidelines. I work very well outside my direct area of responsibility to ensure project impacts to other teams are identified and not afraid to ask questions, share opinions and/or challenge in a collaborative manner.
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Number Administration ManagerLumen Technologies Feb 2000 - PresentDallas/Fort Worth AreaResponsible for maintaining and managing all Native TN Inventory for all Parent and acquired companies which includes utilization and industry reporting. I am a company SME for many areas and work closely with our Network Operations, Voice Service Teams, Product Management, Sales, IT and Regulatory teams. In addition to the Internal organizations that I am the Company SME and one of the Main Point of Contacts with iconectiv and Neustar for services related to our company. The Team I manage are in diverse locations across North America as well as in India. I am responsible for creating all processes needed for all different workflows my team has a role in as well as I collaborate with Sales and Product Management teams on new and existing Products to ensure company growth and positive customer experience. I am the company SME for LERG along with multiple other Industry systems as required. UAT Testing for all system changes that affect the systems and workflows that our TN resources flow through both internally and externally. -
Project ManagerLevel 3 Dec 1999 - Jul 2008Voice Network Expansion;911 Footprint Expansion for Voice Services
Kathy Willis-Michaud Skills
Frequently Asked Questions about Kathy Willis-Michaud
What company does Kathy Willis-Michaud work for?
Kathy Willis-Michaud works for Lumen Technologies
What is Kathy Willis-Michaud's role at the current company?
Kathy Willis-Michaud's current role is Number Administration Manager.
What is Kathy Willis-Michaud's email address?
Kathy Willis-Michaud's email address is wi****@****el3.com
What skills is Kathy Willis-Michaud known for?
Kathy Willis-Michaud has skills like Telecommunications, Project Management, Networking, Voip, Management, Negotiation, Vendor Management, Wireless, Integration, Troubleshooting, Ip, Lerg.
Who are Kathy Willis-Michaud's colleagues?
Kathy Willis-Michaud's colleagues are Steve Mccumber, Nani Bangaram, Selena Dahlby, Gina Nyekorac, Michael Rose, David Burton, Tobenna Eze.
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