Kathy Willis-Michaud

Kathy Willis-Michaud Email and Phone Number

Number Administration Manager @ Lumen Technologies
monroe, louisiana, united states
Kathy Willis-Michaud's Location
Aubrey, Texas, United States, United States
Kathy Willis-Michaud's Contact Details

Kathy Willis-Michaud personal email

n/a
About Kathy Willis-Michaud

I am a proven leader with over 21 years of experience in the areas of Voice Planning and Number Administration. SME in Number Management experience in current role as Manager of Number Administration since 2008. I am detail oriented and highly organized from a process perspective. Sets clear team expectations and communicates well internally and externally including working with all Product Managers as well as the entire Sales force to ensure guidelines are followed which results in a positive overall customer experience. Experience in bringing numbering teams together through multiple acquisitions and demonstrated ability to standardize processes and Telephone Number consumption policies to align with industry guidelines. I work very well outside my direct area of responsibility to ensure project impacts to other teams are identified and not afraid to ask questions, share opinions and/or challenge in a collaborative manner.

Kathy Willis-Michaud's Current Company Details
Lumen Technologies

Lumen Technologies

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Number Administration Manager
monroe, louisiana, united states
Website:
lumen.com
Employees:
52037
Kathy Willis-Michaud Work Experience Details
  • Lumen Technologies
    Number Administration Manager
    Lumen Technologies Feb 2000 - Present
    Dallas/Fort Worth Area
    Responsible for maintaining and managing all Native TN Inventory for all Parent and acquired companies which includes utilization and industry reporting. I am a company SME for many areas and work closely with our Network Operations, Voice Service Teams, Product Management, Sales, IT and Regulatory teams. In addition to the Internal organizations that I am the Company SME and one of the Main Point of Contacts with iconectiv and Neustar for services related to our company. The Team I manage are in diverse locations across North America as well as in India. I am responsible for creating all processes needed for all different workflows my team has a role in as well as I collaborate with Sales and Product Management teams on new and existing Products to ensure company growth and positive customer experience. I am the company SME for LERG along with multiple other Industry systems as required. UAT Testing for all system changes that affect the systems and workflows that our TN resources flow through both internally and externally.
  • Level 3
    Project Manager
    Level 3 Dec 1999 - Jul 2008
    Voice Network Expansion;911 Footprint Expansion for Voice Services

Kathy Willis-Michaud Skills

Telecommunications Project Management Networking Voip Management Negotiation Vendor Management Wireless Integration Troubleshooting Ip Lerg Network Design Mpls Managed Services Ethernet Marketing Npac Porting Process Flow Documentation Process Management Quality Control Quality Auditing Microsoft Excel Microsoft Powerpoint

Frequently Asked Questions about Kathy Willis-Michaud

What company does Kathy Willis-Michaud work for?

Kathy Willis-Michaud works for Lumen Technologies

What is Kathy Willis-Michaud's role at the current company?

Kathy Willis-Michaud's current role is Number Administration Manager.

What is Kathy Willis-Michaud's email address?

Kathy Willis-Michaud's email address is wi****@****el3.com

What skills is Kathy Willis-Michaud known for?

Kathy Willis-Michaud has skills like Telecommunications, Project Management, Networking, Voip, Management, Negotiation, Vendor Management, Wireless, Integration, Troubleshooting, Ip, Lerg.

Who are Kathy Willis-Michaud's colleagues?

Kathy Willis-Michaud's colleagues are Steve Mccumber, Nani Bangaram, Selena Dahlby, Gina Nyekorac, Michael Rose, David Burton, Tobenna Eze.

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