Kathyann Thomas Email & Phone Number

District Heights, Md, Us

Fairfax, Va

• Communicate with multiple clients daily.• Maintain and manipulates data in registration databases.• Assist in the configuration of internal Registration System.• Assists in preparing specifications for registration websites, as well (on-line & in-house reports.• Assist in the development and beta testing for registration websites.• Create meeting cheat sheets and train Data Entry and Customer Service staff on specific events.• Provide registration reports to clients.• Partner with Lead Retrieval to test proper badge encoding and session access control.• Contribute to the development and testing of badge and event ticket logic.• Co-ordinate with on-site needs for registration – counters, equipment, supplies, shipping, staffing, etc.• Assist with the coordination of badge mailing(s)• Prepare and pack onsite registration supplies for shipment.• Perform onsite meeting functions such as training temporary staff and distribution of registration materials.• Co-ordinate membership and exhibiting companies’ updates.• Review reports regularly to ensure data integrity.• Export registration data as needed for special reports and final post show data.• Act as back up to Registration Account Managers with specific show assignments by preparing registration forms for data entry, answering inquiries about multiple shows, assisting with client communications, and traveling as back up for Registration when needed.• Train new and existing employees on date entry, reports and other functions.

Kingtowne,Va

• Process POS transactions, including checks, cash and credit purchases or refunds.• Deliver excellent customer service and customer satisfaction. • Check prices and locate items for customers in-store and online.• Restock, arrange, and organize merchandise in front lanes to drive product sales.• Complete customer purchases in-stores and online using kiosk. • Ability to handle large amounts of cash, checks and credit card transactions with accuracy.• Replenish sales floor merchandise and organized shelves, racks, and bins for optimal appearance.• Contribute to upsell & sales goals by highlighting target merchandise.• Answer questions about store policies and concerns to support positive customer experiences.• Promote and assist customer when joining customer loyalty reward programs and charge credit card. • Assist customers with special services, account updates and promotional options.• Educate customers on promotions to enhance sales.• Mentor new team members on system operation, customer service strategies and sales goals.Scan customers package, and load on the Amazon truckFulfillment picking and packing online orders for both in-store and online customers.

District Of Columbia, United States

• Ensures data synchronization across multiple systems and platforms.• Code and process applications into electronic format.• Update time series database to support the analysis of Veteran Affairs claims.• Responds to a wide variety of telephone and written inquiries from various audiences• Pull claim folders that have dependency claims.• Screen the claim and identify pertinent documents associated with that claim.• Review the claim for accuracy.• Utilize the Control of Records System (COVERS) to locate the claim folder.• Conducts initial screening and determines if the dependency claim meets the requirements for processing. • Update and generate various types of spreadsheet to record claim numbers and number of claim folders reviewed.• Reviews dependency claims, ensuring they meet contractual requirements, including simple analysis and documentation of findings.• Incumbent serves as primary contact for veteran, his/her representative or advocate for compensation and pension claims• Explains veteran benefit programs and entitlement criteria to veterans, dependents and others.