Kathy Perry

Kathy Perry Email and Phone Number

Senior Project Manager at Carousel Industries @ Carousel Industries
exeter, rhode island, united states
Kathy Perry's Location
Fairfield, California, United States, United States
About Kathy Perry

Talented Project Manager specializing in Infrastructure, telecom and contact center implementation projects. Provided innovative management and business support leading to the start-up of six new contact centers in 24 months, Project Manager for an large government VoIP project setting up 18 LSP sites, two ESS sites and a complete upgrade from TDM to VoIP in all locations. Experienced in managing projects ranging from upgrading a small office to large multi-site, international companies. Earned a reputation for high quality, and dedicated customer service by delivering complex solutions, with detailed and efficient project management even in a short time frame. Specialize in bringing projects in on schedule and completing requirements leading to technical and cost alignment with business objectives and resulting in client satisfaction.Specialties: § Project Management§ Contact Center Design and Implementation§ Call Center reporting CMS and BCMS§ CenterVu Explorer II Supervisor § AT&T Route-it!§ Val Announcement Manager§ Avaya IP Agent and One-X Agent 1.0§ Avaya Interaction Center and OA 6.0 - 7.1.5§ VDN and Vector call routing utilizing BSR for multi-site, multi-ACD call centers§ Communication Manager 3.0-5.2§ OpenText RightFax 8.0 – 9.3 § Avaya Modular Messaging§ Mutare EVM Plus § Avaya Meeting Exchange

Kathy Perry's Current Company Details
Carousel Industries

Carousel Industries

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Senior Project Manager at Carousel Industries
exeter, rhode island, united states
Employees:
1272
Kathy Perry Work Experience Details
  • Carousel Industries
    Senior Project Manager
    Carousel Industries Feb 2015 - Present
  • Carousel Industries
    Project Manager
    Carousel Industries Dec 2011 - Present
    Focus on the delivery of the customer’s solutions by planning, organizing, leading, controlling, and closing out projects within the project constraints of cost, quality, scope and schedule.Strong knowledge of converged technology platforms, virtualization, application and/or infrastructure products and services.Demonstrated ability to lead others in the achievement of business goals.Ability to motivate others and inspire high performance, loyalty, and customer satisfaction.Ability to interact at all levels of the organization.Ability to handle multiple priorities and demands in a fast-paced environment.Demonstrated ability to develop and successfully implement strategies and manage change.Strong team work ethic, excellent verbal and written communication skills.

Kathy Perry Skills

Call Center Avaya Customer Satisfaction Ivr Voip Process Improvement Vendor Management Troubleshooting Telecommunications Project Management Customer Service Visio Analysis Software Documentation Business Analysis Call Centers Ms Project Project Planning Change Management Integration Program Management Pmp Itil Telephony Sdlc Management Data Center Contact Centers Software Project Management Disaster Recovery Virtualization System Deployment It Strategy Unified Communications It Service Management Leadership Sharepoint Security Cisco Technologies Networking It Operations It Management System Administration Vpn Information Technology Infrastructure Switches Agile Methodologies Cloud Computing Microsoft Exchange

Kathy Perry Education Details

Frequently Asked Questions about Kathy Perry

What company does Kathy Perry work for?

Kathy Perry works for Carousel Industries

What is Kathy Perry's role at the current company?

Kathy Perry's current role is Senior Project Manager at Carousel Industries.

What is Kathy Perry's email address?

Kathy Perry's email address is pe****@****ail.com

What is Kathy Perry's direct phone number?

Kathy Perry's direct phone number is (800) 401*****

What schools did Kathy Perry attend?

Kathy Perry attended University Of San Francisco.

What are some of Kathy Perry's interests?

Kathy Perry has interest in Photograph, Kids, Cooking, Collecting Antiques, Investing, Sweepstakes, Electronics, Home Improvement, Reading, Crafts.

What skills is Kathy Perry known for?

Kathy Perry has skills like Call Center, Avaya, Customer Satisfaction, Ivr, Voip, Process Improvement, Vendor Management, Troubleshooting, Telecommunications, Project Management, Customer Service, Visio.

Who are Kathy Perry's colleagues?

Kathy Perry's colleagues are Carol Bates, Steve Green, Rui Nunes, Glenn Eckels, Corby Sherman, Mark Stouffer, Yungjin Jin.

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