Kathy Bedford Email & Phone Number

Saint Paul, Mn, Us

Saratoga Springs, New York, Us

Develop and deliver training plans, webinars, and e-Learnings for customers and internal staff. Implement population health and patient engagement solutions for health care systems.

As a member of the Cultivation Team in Client Services, I develop and deliver EHR training to Meditech staff and customers, specifically in ambulatory practice management and population health.

Kirkland, Washington, Us

Provided operations leadership and management at Sono Bello body and face contouring surgery center in Edina, MN.

Founded and built Minnesota's leading comprehensive medical weight management clinics in 4 locations and online, addressing disease management, behavior modification, nutrition education, and long-term maintenance. Expanded the business to include medical skin care services. Led businesses to reach seven figure annual sales through focused marketing planning and execution, well managed operations, and by delivering exemplary patient care through a stellar, cohesive team of skilled and dedicated employees. We successfully treated over 20,000 patients.

Basel, Baselstadt, Ch

Secured and built strong relationships with medical weight management programs in hospitals and clinics nation-wide. Consistently met/exceeded sales expectations. Consulted with, coached, and trained clinic directors to reach their own marketing, sales, and patient care objectives.Collaborated on newsletters, brochures, advertisements, signage, and marketing collateral for B2B2C. Wrote and edited print and digital content. Represented the company at trade shows. Assisted clients with strategic planning, marketing budgets and media.Presented at large conferences, small group meetings, and 1:1. Facilitated brain storming, breakout sessions, and led at regional and district meetings. Personally designed the first OPTIFAST® website. Wrote all content for all pages, managed the website development.

Basel, Baselstadt, Ch

Led 3 multi-department cross-functional process improvement teams to increase operation efficiencies, improve product quality, and decrease costs. Provided process improvement training for 45 employees in manufacturing and accounting departments. This position was held concurrent to IS Manager position.Diplomatically conducted wok-time studies. Tactfully presented areas of improvement to employees and department heads. Clearly presented findings and recommendations to senior management, which were then acted upon.

Basel, Baselstadt, Ch

Responsible for managing end-user computer training classes for all company employees, as well as managing the phone systems department. Managed all software development projects for Health Risk Management Division, both internally and externally, applying formal software development life cycle methodology. Communicated expectations, progress, delivery, and training for development projects between IT professionals, department heads, employees, and external clients. Managed computer programmers, systems analysts, network administrator, support staff and outside contractors.Authored and edited software and systems training manuals and documentation for employees.

Basel, Baselstadt, Ch

Responsible for the development, implementation, training and ongoing support of proprietary clinic management software in 60+ medical weight management clinics. Software development including automating patient outcome data collection, physician and insurance communications, billing, reporting, and marketing tracking. Responsible for a database of clinical outcomes on 80,000 patients. Participated in published research studies.Authored and edited software and systems training manuals and documentation. Managed a staff of 6 professionals.

Installed, trained, and supported proprietary clinic management PC based software in 50+ hospitals and clinics nation-wide. Developed and delivered large group and 1:1 on-site training programs to clinic managers and support staff. Wrote extensive documentation and training manuals.

Madison, Wi, Us

Managed a staff of 12 employees who maintained information on a variety of insurance policies.

Madison, Wi, Us

Managed a heavy workload of auto insurance claims. Negotiated collision claims and payments, Communicated verbally and in writing with attorneys, medical specialists, and insureds to review medical records and process medical claims.

Masters, Speech Communication, Organizational Communication

Bachelors, Speech Communication, Computer Science