- Pre-qualification and identification of opportunities for repeat business and cross-selling. - Internal and external event organisation resulting in brand awareness and new business leads.- Selected to be first point of contact for most new business enquiries.- Utilised SAP CRM for business reporting.- Designed a customer satisfaction system, recording actionable KPIs and driving satisfaction levels to 87%.- Managed social media and online content.

- Developed company processes and best practices for client profiling, customer service and event management.- Client and and supplier relationship management.- Developed and managed industry events.- Introduced internal communication platform.- Contribution to brand and website development.

Sales consultant within the technology department of Inition.-In charge of VR head-mounted display and haptic technologies- Provided quotes, customer demonstrations and coordinated technical meetings.- Negotiated prices, discounts and payment terms.- Managed and maintained positive relationships with suppliers.- Maintained internal product database.

Office Manager to 4 directors and supervised 2 departments in a busy work environment.

I worked for an independent production company specializing in hair and beauty commercials.- Organised pre-production - included booking equipment, crew and artists, call sheets, transport and liaising with agencies.- Coordinated shoots, first and last on site, organised transport, responsible for rushes and storyboards.- General office duties including diary management, showreel distribution, telephone and email enquiries.

PA to the interactive team on Big Brother 4 and Fame Academy 2.- First point of contact between the web team and other departments- Researched news stories and features- Assisted journalists with interviews; including writing up to 10 questions on a daily basis- Assisted the Picture Editor - digital photography- Link between community users and editor - responding to queries and collating ideas- Liaison with production office and gallery.- Stand-in Video Editor… Show more PA to the interactive team on Big Brother 4 and Fame Academy 2.- First point of contact between the web team and other departments- Researched news stories and features- Assisted journalists with interviews; including writing up to 10 questions on a daily basis- Assisted the Picture Editor - digital photography- Link between community users and editor - responding to queries and collating ideas- Liaison with production office and gallery.- Stand-in Video Editor, using Adobe Premier and CMS: Video capture, editing sequence, exporting the film, uploading Real Media and RSYNC- Wrote and recorded Audio Line updates- Researched news stories and features- Wrote weekly SMS, MMS content, including quiz questions- Note taking at press conferences Show less