Kathy Burger, Pmp Email and Phone Number
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Kathy Burger, Pmp personal email
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Delivering business results by leading projects recognized for improving profitability, increasing revenue, and improving productivity. Kathy excels at analyzing business needs, solving problems, and implementing solutions. The focus of her practice is on projects that fulfil an organization's strategic and operational goals. Kathy brings to engagements extensive experience delivering projects on time and on budget both domestically and internationally. She is PMP certified and has broad industry experience and knowledge including healthcare, information technology, retail, finance, insurance and education.
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Sr Director Client Services And PmoVersetalBoston, Ma, Us -
Sr Director Client Services And PmoVersetal Sep 2016 - PresentQuincy, Ma, UsManaging delivery of Cloud Management, Database Management, Security Management, Helpdesk Services, Application Support, and ERP Migration Projects to clients in Life Sciences, Manufacturing, Healthcare, and Financial Services. -
Owner And ConsultantKathy Burger Project Management Consulting Nov 2011 - Jun 2018Founder and consultant of a boutique consulting firm specializing in project management engagements.
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Independent ConsultantTufts Health Plan May 2014 - Mar 2016Canton, Massachusetts, UsProject manager of two projects in the commercial Claims department. Both projects leverage technology to improve operational efficiency, increase administrative savings, and increase medical savings with in a payment dispute process and an out of network claims repricing process. Leading business team in process improvements, internal/external communications, training, and implementation. -
Independent ConsultantBoston'S Best Chimney Sep 2014 - Nov 2014Documented the business requirements for a field service management system, identified vendors and distributed request for proposal, evaluated solutions, and recommended the best solution.
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Independent ConsultantTufts Health Plan Medicare Preferred Apr 2012 - Apr 2014Program Manager for the conversion of 13,000+ new members into the Tufts Health Plan Medicare Preferred product. Oversight of projects in Sales & Marketing, Clinical Services, and Operations to sell, enroll, and on-board the new members achieving conversion and transition goals.
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Independent ConsultantBoston Standard Plumbing And Heating Jul 2012 - Nov 2012Documented the business requirements for a field service management system, identified vendors and distributed request for proposal, evaluated solutions, and recommended the best solution.
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Independent ConsultantDorchester Collegiate Academy Charter School Nov 2011 - Jun 2012Documented school’s network needs, identified providers and distributed a Request for Proposal, assessed provider solutions, and recommended the best solution for the school. Designed and launched an afterschool program including the programming of the class, hiring staff, and development of a student enrollment and payment process.Planned and developed event visual aids for the school’s participation in the Charter School Showcase which markets the school to potential students and families.
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Senior Project Consultant / Actuarial And Underwriting Business UnitBlue Cross Blue Shield Of Massachusetts Oct 2007 - Jul 2011Chantilly, Va, UsDeveloped the department business planning process, including senior leader strategy sessions, prioritizing and selecting initiatives, scoping, scheduling, and controlling projects through implementation.Lead a multit-year credible account rating system implementation to improve productivity of underwriting team. Included development of an automated block rating process for the 51-99 market segment. Managed business team in requirements documentation, user acceptance testing, and training associates. Facilitated several department organizational planning sessions with senior management which resulted in two organizational changes in team structures, management opportunities, and associate development opportunities. -
Keane Consultant / Information TechnologyTufts Health Plan Sep 2001 - Oct 2007Canton, Massachusetts, UsManagement of outsourced claims adjudication application. Supervision of 50 consultants, on-site and near-shore teams of project managers and software developers. Developed tools and processes as part of the Corporate PMO for program management. Included scoping, estimating, prioritizing, and tracking enterprise-wide iniativies.Managed several large projects rebuilding architecture of web and EDI channel applications using TIBCO. Oversall projects from proposal to implementation, including business process redesign to gain full efficiency on the new platform.Led HIPAA compliance projects which standardized EDI transaction formats: claims (837), remittance (835), claims inquiry (270/271), referral (278). -
Senior Principal Consultant/ Practice Manager / Engagement ManagerKeane, Inc Jan 1996 - Oct 2007Project manager responsible for delivery of client technology projects including time and material, fixed price, application outsourcing. Managed teams of Keane consultants and client staff. Technology projects included custom software development, package implementation, integration, database, architecture, business process reengineering. Applications included claims/payment, call center, EDI, enrollment, policy rating, customer relationship management (CRM), B2B internet purchasing, financial systems, data warehouse and reporting, sales commission, and purchase order approval systems.Co-founded consulting practice for Customer Relationship Management (CRM). Hired and trained staff, created a development lab, sold project implementations, oversaw engagements through implementation.
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Keane Consultant / Information TechnologyLifeline Dec 2000 - Apr 2001Led project to document requirements for a call center application. Managed team of analysts and architects, facilitated joint application development (JAD) sessions, developed logical and physical architecture design, and screen prototypes.Oversaw the HIPAA readiness assessment and presented an executive level summary of the risk areas and potential solutions.
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Keane Consultant / Information Technology / Marketing Business UnitStaples Jan 1996 - Jan 2000Framingham, Ma, UsProject manager for first release of StaplesLink.com, a B2B office product purchasing web application. Managed client IT staff, client marketing staff, and IBM development team. Web application was integrated to back end inventory system in real time. Led business team in training and rollout.Managed several projects as part of converting a company that was purchased by Staples, including end of day processing, credit card settlement, and decommissioning a computer system. -
Keane Consultant / Account Manager / Information TechnologyBose Corporation Oct 1998 - Apr 1999Framingham, Massachusetts, UsImplemented quality control for an underperforming application outsourcing(AO) engagement that improved team morale and client satisfaction. Included work management processes, status reporting, and issue tracking. -
Keane Consultant / Information TechnologyEmc Jul 1997 - Oct 1998Round Rock, Texas, UsProject manager of 3 phases of custom development of a sales commission system built in client server technology. Included data extracts, launch of the system in the US, and requirements documentation for global launch.Project manager of the custom development and launch of a global management approval and routing purchase order application. Oversaw the implementation in the US, Ireland, Belgium, Italy, and France. -
Information Systems ManagerSafety Insurance Nov 1987 - Oct 1995Boston, Ma, UsSupervised a team of business analysts, programmers, and technical writers supporting premium billing, underwriting, and finance applications. Responsible for performance management, work assignment, department budgeting, mentoring/training, relationship management with department heads.Implemented application enhancements that reduced bad debt, improved underwriting decisions tied to risk, improvedagency profitability by introducing new marketing tools, and improved workload management with IS department.
Kathy Burger, Pmp Skills
Kathy Burger, Pmp Education Details
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Northeastern UniversityManagement Information Systems -
Northeastern UniversityManagement -
Computer Systems InstituteSpecialized Business Systems Analysis -
Computer Systems InstituteAccounting
Frequently Asked Questions about Kathy Burger, Pmp
What company does Kathy Burger, Pmp work for?
Kathy Burger, Pmp works for Versetal
What is Kathy Burger, Pmp's role at the current company?
Kathy Burger, Pmp's current role is Sr Director Client Services and PMO.
What is Kathy Burger, Pmp's email address?
Kathy Burger, Pmp's email address is bu****@****ast.net
What is Kathy Burger, Pmp's direct phone number?
Kathy Burger, Pmp's direct phone number is +161782*****
What schools did Kathy Burger, Pmp attend?
Kathy Burger, Pmp attended Northeastern University, Northeastern University, Computer Systems Institute, Computer Systems Institute.
What skills is Kathy Burger, Pmp known for?
Kathy Burger, Pmp has skills like Program Management, Process Improvement, Management Consulting, Data Analysis, Vendor Management, Software Project Management, Business Requirements, System Requirements, Business Analysis, Crm, Business Process Improvement, Strategic Planning.
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