Kathy Coe Email & Phone Number

Bedford, Ma

Managed customer-facing and internal technical course development for RSA Security, a division of EMC and Dell Technologies. - Led education team focused on RSA's award-winning Rick and Compliance product, RSA Archer.- Quadrupled RSA's portfolio of course content, contributing revenue growth from $3M to $13M annually.- Introduced strategic cyber defense curriculum focused on intelligence-driver security analysis and operations - Worked cross-functionally to address strategic and business issues related to new product introductions.- Introduced formal process and procedures for content design and development to ensure content relevance and technical accuracy.- Continually engaged in efforts to facilitate rapid training development to improve time to market.

- Expanded course offerings to support the breadth of Unica's offerings thus boosting training revenues.- Implemented a Learning Management System increasing both administrative efficiencies and customer satisfaction.- Implemented virtual training providing customers with a cost-effective training option resulting in increased enrollments for pubic and private engagements.- Managed a P&L of $1.5M improving margin performance year-over-year.- Implemented reporting and metrics resulting in improved visiblity into the ongoing performance of the business.- Identified cost-effective approaches for delivering training outside of the US.

- Managed inside and outside education sales teams driving revenue of $4M quarterly.- Managed course developers and instructors supporting the security product line.- Engaged with product sales teams to create awareness around training resuting in an increase in the attach rate for education.- Initiated processes and controls to ensure that training partners met revenue goals resulting in 100% revenue growth in one year and improved quality of service delivery.- Acted as the corporate spokesperson on corporate security awareness in the workplace delivering interviews with media, presenting at conferences and publishing articles.

- Managed a P&L of $3M. Increased training revenues by 20% year-over-year. - Managed the technical curriculum development to support the organization's product stategy enabling employees, customers, and partners.- Established an industry-recognized technical certification program, resulting in greater expertise among partners and customers using RSA technology.- Developed an Authorized Training Partner Program to expand training and education gloablly.- Established a sales enablement program to support the sales organization.