Kathy Custer

Kathy Custer Email and Phone Number

Director of Quality Enhancement @ Communitas, Inc.
Boston, MA, US
Kathy Custer's Location
Greater Boston, United States
Kathy Custer's Contact Details

Kathy Custer work email

Kathy Custer personal email

n/a
About Kathy Custer

Developed multiple tools for assessing strengths and weaknesses in service delivery system for both child welfare and adult developmental services. Developed and implemented training programs to improve service delivery.Specialties: Quality Enhancement, Systems Development, Compliance Protocols, Training

Kathy Custer's Current Company Details
Communitas, Inc.

Communitas, Inc.

View
Director of Quality Enhancement
Boston, MA, US
Website:
communitasma.org
Employees:
103
Kathy Custer Work Experience Details
  • Communitas, Inc.
    Director Of Quality Enhancement
    Communitas, Inc.
    Boston, Ma, Us
  • Communitas, Inc.
    Program Systems Specialist
    Communitas, Inc. Jun 2009 - Present
    Wakefield, Massachusetts, United States
    Development and monitoring program systems to ensure effective program supports and regulatory compliance.Coordinating DDS Licensure & Certification and CARF Accreditation. Monitoring mandated certification requirements.Development and implementation of training.Policy review and revision.Human Rights Coordinator.
  • The Arc Of East Middlesex (Emarc)
    Program Coordinator
    The Arc Of East Middlesex (Emarc) Sep 2006 - Jun 2009
    Coordination of Service Delivery to adults with developmental delays in a residential (group home) setting for all quality of life areas. Supervision of front-line supervisor. Development and implementation of QA tools and systems, forms revision, policy revision. Formal development of Independent Supports Program.Assisting agency to achieve Two Years With Distinction for past 3 QUEST surveys.
  • Communitas, Inc.
    Clinical Director
    Communitas, Inc. Aug 2003 - Sep 2006
    Coordination of Service Delivery to adults with developmental delays in a residential (group home) setting for all quality of life areas. Supervision of front-line supervisor. Development and implementation of QA tools and systems, forms revision, policy revision.
  • State Of Tennessee, Department Of Children'S Services
    Deputy Regional Administrator
    State Of Tennessee, Department Of Children'S Services Sep 2001 - Apr 2003
    Coordination of QA program for 12 county region in all program areas (Child Protection Investigation, Child Protection Long-Term Services, Foster Care, Adoption, Juvenile Justice). Responding to concerns of community regarding Departmental decisions.
  • State Of Tennessee, Department Of Children'S Services
    Tenncare Representative
    State Of Tennessee, Department Of Children'S Services Mar 2001 - Sep 2001
    Newly created position; developed protocols, policies and procedures. Position was responsible for resolving issues with insurance and for ensuring that children with special needs in State custody were able to receive all the services needed for success.
  • State Of Tennessee, Department Of Children'S Services
    Program Specialist
    State Of Tennessee, Department Of Children'S Services Jun 2000 - Jun 2001
    Developing and implementing Quality Assessment tools.
  • State Of Tennessee, Department Of Children'S Services
    Social Counselor Ii
    State Of Tennessee, Department Of Children'S Services Sep 1994 - Jun 2000
    Responsible for intake, investigation and disposition of allegations of child abuse. Provided coordination of services for prevention of abuse and neglect, as well as training to other professionals.

Kathy Custer Skills

Program Development Nonprofits Policy Public Speaking Event Planning Social Services Staff Development Program Management Grant Writing Fundraising Social Media Social Networking Strategic Planning Teaching Leadership Development Non Profits Supervisory Skills Microsoft Office Organizational Development Team Building Writing Administration Change Management Problem Solving Employee Relations Government Training Leadership Management Case Management Regulatory Compliance Disabilities Microsoft Excel Microsoft Powerpoint Microsoft Word Employee Training

Kathy Custer Education Details

Frequently Asked Questions about Kathy Custer

What company does Kathy Custer work for?

Kathy Custer works for Communitas, Inc.

What is Kathy Custer's role at the current company?

Kathy Custer's current role is Director of Quality Enhancement.

What is Kathy Custer's email address?

Kathy Custer's email address is kc****@****arc.org

What schools did Kathy Custer attend?

Kathy Custer attended Middle Tennessee State University (Mtsu).

What skills is Kathy Custer known for?

Kathy Custer has skills like Program Development, Nonprofits, Policy, Public Speaking, Event Planning, Social Services, Staff Development, Program Management, Grant Writing, Fundraising, Social Media, Social Networking.

Who are Kathy Custer's colleagues?

Kathy Custer's colleagues are Joeann Palermo, Momodou Aki Bayo, Djimy Morisset, Lorraine Berry, Judy Santa Maria, Lisa Dibiasso, Kelly Dwyer, Rn.

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