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Kathy Dickson Email & Phone Number
Sr. Technical Writer
at
CA
1 work email found
@nationstar.cn
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Who is Kathy Dickson? Overview
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Quick answer
Kathy Dickson is listed as Sr. Technical Writer at CA, a with 4195 employees, based in United States. AeroLeads shows a work email signal at nationstar.cn and a matched LinkedIn profile for Kathy Dickson.
Kathy Dickson previously worked as Sr. Technical Writer at Circle K and Sr. Technical Writer at 7-Eleven. Kathy Dickson holds Bachelor'S Degree, Computer Science from Texas Christian University.
Company email context
Email format at CA
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{first_initial}{last}@nationstar.cn
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AeroLeads found 1 current-domain work email signal for Kathy Dickson. Compare company email patterns before reaching out.
Profile bio
About Kathy Dickson
• Took two contact centers from a state of no documented processes to ISO certification, including auditing, delivering ISO training, and documenting the processes• Top 5 Clifton Strengths: Learner, Responsibility, Individualization, Focus, Consistency• Highly effective team player with demonstrated ability to work successfully with all areas of an organization - software, hardware, and development engineers, product and program management, marketing, quality control, quality assurance, and executive management• Formal training in active listening skills• Proven ability to research and analyze requirements, specifications, and products• Strong ability to translate technical specifications and requirements into clear, concise documentation for internal and end user understanding• Successfully worked with multiple off-shore teams• Computer Science degreed professional with over 25 years technical writing and software test engineering experience
Listed skills include Agile Methodologies, Management, Cross Functional Team Leadership, Sharepoint, and 27 others.
Current workplace
Kathy Dickson's current company
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22 roles
Kathy Dickson work experience
A career timeline built from the work history available for this profile.
Sr. Technical Writer
CurrentSr. Technical Writer as part of the Product Management organization
Nov 2023 - Present
Sr. Technical Writer
Create & edit documentation for fuel management software & hardware system, including API & system documentation & documentation for Technical Support team
Mar 2020 - Dec 2022
Sr. Technical Writer
Create & edit documentation for network automation software & hardware system
Apr 2019 - Jan 2020
Sr. Technical Writer
Used MadCap Flare to update online help system for McKesson retail, pharmacy, and hospital customers ordering portal
Aug 2018 - Apr 2019
Technical Writer
• Copy pseudo code from an Excel spreadsheet into a Word template, edit & format the text• Agile environment with daily scrums, sprint reviews, & retrospective meetings with developers, business analysts, program managers, & technical writers• Use JIRA to track project time and source and completed work for developers and technical writers
Feb 2017 - Sep 2017
Sr. Technical Writer
• Interview subject matter experts that created FoxPro database to track mobile phone movement from warehouse arrival through repair & return to store• Create system requirements documentation for the new warehouse management system
Apr 2016 - Dec 2016
Technical Writer
Edit FAQs & user guides in Word for the Handheld Device Support GroupThis was a part-time position on an as-needed basis for specific projects when they released new mobile devices
Nov 2014 - Aug 2016
Sr. Technical Writer
• Create system requirements documentation for the new mobile software for the motel industry• Document the user interface for tablet computers & portable devices used by housekeeping & maintenance staff
Dec 2015 - Apr 2016
Sr. Technical Writer
Document the user interface for software for a pharmaceutical automation system & hardware that fills, labels & packages pharmaceuticals for the Veterans Administration
Jul 2015 - Dec 2015
Senior Technical Writer
• Collaborate with UNIX, Windows, & SQL IT Infrastructure team members to document processes & procedures in preparation for Federal Readiness audit• Work closely with team leads to identify infrastructure environment documentation requirements & with system & application engineers to complete the documentation
Feb 2013 - Dec 2013
Technical Writer
• Document IT procedures & develop swim lane diagrams for the mortgage processing & servicing industry for the Information Security group to meet SAS 70, COBIT, & investor audit requirements• Central point of contact for UNIX, Windows, Data Services, IT Infrastructure, & Information Security team members to identify, establish, & institute a process to request, review, & demonstrate formal approval of IT documents• Work closely with IT Infrastructure & Information Security personnel to prioritize & address requests from multiple external investors & develop documentation & responses to the requests & findings• Manage multiple, concurrent Information Security projects including transitioning to a new Mobile Device Security Strategy Program, documenting and helping to establish the Security Exception Process, Information Security Policy, IT Policy, and Incident Response Plan• Represent Information Security and IT documentation considerations in the monthly Risk Management Assessment Team meetings
Jun 2011 - Feb 2013
Oct 2010 - Jan 2011
Sr. Technical Writer
Edit technical documentation for CA Gen, a modeling software system for mainframe and distributed systems
Nov 2007 - 2010
Sr. Technical Writer
Create end-user documentation for alarm monitoring and associated billing software
Apr 2006 - Nov 2007
Documentation Specialist & Lead Iso Auditor
Work closely with technical support and engineering teams to create and update processes, call flows, and knowledge base articles used by multiple contact centers to deliver technical support for extended service contracts for computer systems
Mar 2003 - Apr 2006
Sr. Technical Writer
Create and edit administrator’s guides, product specifications, online help, Web pages, UNIX man pages, context-sensitive Windows help, and API documentation for SOCKv5 and e-Border Internet security products
Oct 1996 - Feb 2002
Manager, Quality Assurance
Intergo Communications
- Coordinate test and beta test efforts between marketing, engineering, and Internet service providers to define, test, and release a customized Windows Internet access software suite- Report, resolve, and verify software bugs- Analyze software changes and work closely with the development team to develop test plans
Jun 1995 - Oct 1996
Software Test Engineer And Technical Writer
Mobileware
Developed documentation and conducted tests for mobile computing software for Windows NT and Novell platforms
Apr 1994 - Mar 1995
Manager, Development Services
Lucid
- Managed a team of technical support agents, a technical writer, and software test engineers for Lucid 3-D for Windows spreadsheet product- Coordinated documentation, testing efforts, and beta test programs for software launch
May 1993 - Apr 1994
Technical Writer
Micrografx
Jan 1993 - Mar 1993
Technical Writer, Software Test Engineer, Software Test Engineering Project Leader
Jan 1983 - Oct 1992
Team & coworkers
Colleagues at CA
Other employees you can reach at ca.com. View company contacts for 4195 employees →
JS
James Spencer
Colleague at CaRidgefield, Connecticut, United States
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AM
Akam M
Colleague at CaOrange, California, United States
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MA
Moutaz Adel
Colleague at CaCairo, Egypt
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RJ
Ronald Johnson
Colleague at CaNew York, United States
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MJ
Michael Jonas
Colleague at CaOlde West Chester, Ohio, United States
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BN
Behnam Nasr
Colleague at CaIran, Islamic Republic Of
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HJ
Hk Jdn
Colleague at CaOtis Orchards, Washington, United States
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KS
Kelly Smith
Colleague at CaPlano, Texas, United States
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KG
Khadija Guerouani
Colleague at CaUnited Arab Emirates
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KK
Keertana Kuncham
Colleague at CaAndhra Pradesh, India
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James Spencer
Colleague at CaRidgefield, Connecticut, United States
View →
AM
Akam M
Colleague at CaOrange, California, United States
View →
MA
Moutaz Adel
Colleague at CaCairo, Egypt
View →
RJ
Ronald Johnson
Colleague at CaNew York, United States
View →
MJ
Michael Jonas
Colleague at CaOlde West Chester, Ohio, United States
View →
BN
Behnam Nasr
Colleague at CaIran, Islamic Republic Of
View →
HJ
Hk Jdn
Colleague at CaOtis Orchards, Washington, United States
View →
KS
Kelly Smith
Colleague at CaPlano, Texas, United States
View →
KG
Khadija Guerouani
Colleague at CaUnited Arab Emirates
View →
KK
Keertana Kuncham
Colleague at CaAndhra Pradesh, India
View →
2 education records
Kathy Dickson education
Bachelor'S Degree, Computer Science
Bachelor'S Degree, Computer Science
FAQ
Frequently asked questions about Kathy Dickson
Quick answers generated from the profile data available on this page.
What company does Kathy Dickson work for?
Kathy Dickson works for CA.
What is Kathy Dickson's role at CA?
Kathy Dickson is listed as Sr. Technical Writer at CA.
What is Kathy Dickson's email address?
AeroLeads has found 1 work email signal at @nationstar.cn for Kathy Dickson at CA.
Where is Kathy Dickson based?
Kathy Dickson is based in United States while working with CA.
What companies has Kathy Dickson worked for?
Kathy Dickson has worked for Ca, Circle K, 7-Eleven, Cisco, and Mckesson.
Who are Kathy Dickson's colleagues at CA?
Kathy Dickson's colleagues at CA include James Spencer, Akam M, Moutaz Adel, Ronald Johnson, and Michael Jonas.
How can I contact Kathy Dickson?
You can use AeroLeads to view verified contact signals for Kathy Dickson at CA, including work email, phone, and LinkedIn data when available.
What schools did Kathy Dickson attend?
Kathy Dickson holds Bachelor'S Degree, Computer Science from Texas Christian University.
What skills is Kathy Dickson known for?
Kathy Dickson is listed with skills including Agile Methodologies, Management, Cross Functional Team Leadership, Sharepoint, Technical Writing, Program Management, Testing, and Unix.
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