-Lead Business Manager to Craig Archibald and The Archibald Studio. -Main Person of Contact for client-to-coach communications. -Consistent booking and management of Studio Classes, Seminars, Private Coaching, Membership accounts and billing via MindBody software.

-Social Media content creation & management-Lead generation & client communications -Scheduling-Marketing materials design-Data organization

-Lead sales agent. Exceptional customer service reputation, utilizing multi-tasking and strong rapport building to strengthen customer relationships and satisfaction.-Authorized reseller for 10+ internet/tv/home warranty providers; very comfortable moving between numerous provider platforms to better satisfy customer needs.-Strong Salesforce experience. Constant use of platform to create leads, convert opportunities to optimize clean data for company success.

-Strong focus on Guest Services: Booking appointments, servicing customer needs, escalation, friendly greeting/check out, and billing.-Call center experience, with 100% success rate in secret shop calls. A top sales associate in memberships, services and retail.

-Punctual, responsible, quick-decision making nanny to a family of four.-Long-term, trusting relationship with family.

-Assisted members with all high-level costumer service inquiries, professional meet and check-in, update membership accounts.-Assisted purchase of personal training packages, massage packages, and other seasonal offerings.

-Direct and intimate communication with customers-Strong Point of Sale experience-Responsible for sales, organization, and customer service

-Assisted preparation and organization of national commercials, industrials,television pilots and independent films.-Frequent use of Excel to organize actor auditions.-Greeted incoming actors and clients to office

- Facilitated personal development and safety of Emerson College residents- Acted as liaison between residence life staff and students- Lead and educated building floor based on mind/body wellness by organizing events and active meetings

- Assisted preparation and organization of national commercials, industrials, television pilots and independent films- Frequent use of Excel to notate auditions, greeted and organized actors