Kathy Fielden Email & Phone Number

White Bear Lake, Minnesota, United States

White Bear Lake, Minnesota, United States

Oakdale, MN

• Built and operated an e-commerce website which sold Japanese themed quilt fabric to consumers.
• Professionally corresponded with customers and vendors via email to address questions and concerns.
• Accurately prepared and shipped customer orders via USPS.
• Ordered and received products from wholesalers and distributors to sell on the website.
• Maintained records such as customer information, sales, expenses, and vendor information.
• Maintained website by updating product information, starting /stopping sales, tweaking any site related issues.

• Served customers by answering product questions and recommending product.
• Entered customer orders into computer system.
• Ordered product needed for customer orders and internal supplies.
• Received ordered products and matched packing slips with invoices, verified correct product was received, and distributed product to proper compartments for production.
• Help with production of orders by hooping product, using large embroidery machines to create designs, and finishing order by cleaning product.
• Called customers to inform them their orders were complete.

• Served customers through the cash register and accepted payment for merchandise.
• Answered customer questions regarding the company or merchandise.
• Approved checks for cashiers, made change for cashiers, and removed excess money from cash registers.
• Assisted cashiers with counting their tills when they were on audit.
• Gave general help throughout the store as needed.

• Contracted with small / home businesses in need of an administrative assistant for special projects, employee leaves, or for temporary assignments.
• Provided all services associated with word processing, spreadsheet development/maintenance, presentation development, database maintenance and mailings.
• Provided desktop publishing services such as newsletters, brochures, and flyers.
• Provided basic static website maintenance services using HTML.

• Provided support for three directors and their staff. Acted as a backup assistant to the area vice president.
• Maintained calendars on Lotus Notes. Created meeting notices and scheduled conference rooms. Coordinated meetings daily with top-level executives.
• Made domestic travel arrangements and processed travel expense vouchers
• Typed dictated memos and letters using Word.
• Created PowerPoint charts and presentations.
• Maintained departmental budgets and asset tracking with Excel.

• I worked for a temporary employment agency for 5 months at 3M starting in April 1997 when 3M hired me permanently in September 1997. - - - - - -
• Provided support for three directors, three managers and one staff member.
• Maintained calendars on Lotus Notes. Created meeting notices and scheduled conference rooms.
• Typed memos and letters from dictation using Word.
• Created PowerPoint charts and/or presentations.
• Made domestic and international travel arrangements and processed travel expense vouchers

• Worked at IBM as a contract employee with Manpower Temporary- - - - - -
• Provided secretarial support at IBM Storage Systems Division, Tape and Peripheral Storage Products for one second line manager, four first line managers and their departments, and three staff members.
• Maintained calendars and created meeting notices and scheduled conference rooms.
• Attended weekly staff meetings and published meeting notes using Script commands and GML tags in OV/VM documents.
• Provided Level 1 technical support backup for my department.
• Made all travel arrangements and tracked each departments travel budgets utilizing LOTUS 1-2-3.

Bachelor Of Science, Business Administration

GPA 3.43

Associate Of Science, Business Administration

Dean's List - Spring 2008