Kathy Gardner Email and Phone Number

I currently serve as a Regional Sales Manager where I directly oversee 13 Sales Executives and operations support team. I hold full responsibility for building a team that drives results in a highly competitive region including recruiting, developing, and mentoring top talent.Select accomplishments from my tenure in this position include:• Key architect of long term growth strategies including expanding Charlotte, NC branch from 536 to 4330 units on lease over a 13 year period and the Denver, CO operation from 6993 to 16000 units on lease.• Recognized as in-house SaaS training expert; charged with leading enterprise-wide training programs including boot camp for new hires and managers, developing curriculum for new hire and continuing education training, and serving on Fleet Management Training/Corporate Training Material Committee. • Champion of diversity initiatives with active membership in Diversity Council and Cross-Cultural Council. Selected to present at Women’s Symposium/Branch Managers Conference for 8 consecutive years (2011-2019). • Spearhead efforts to improve sharing of best practices and communication across divisions. 8-time recipient of Exceptional Achievement Award which recognizes ability across a variety of KPI’s such as profit, growth, ROI, and Customer Service.• Led branch to receive Fleet Closure Award within first year as manager and as recent as 2017.

Within a few years after starting at Enterprise Fleet Management, I was promoted to a management-level role where I directed a team of 5 Account Managers and 5 Sales Assistants. In this position I established sales goals for the team, monitored and tracked performance to targets, provided ongoing training and coaching, and conducted annual performance reviews. Key achievements from my time in this role include:• Directed team of 5 Account Managers and 5 Sales Assistants including establishing sales goals, providing ongoing training and coaching, and conducting performance reviews. Team ranked among top 10% nationwide. • Proactively created sales training manual to reduce on boarding time for new associates as well as performance reports and sales matrix to track sales team progress towards quotas. • Identified and negotiated 45% of unit’s new business opportunities and maintained 80% customer retention rate. • Selected to lead training sessions at national sales meeting for 150+ new sales executives. • Honored with multiple leadership and performance awards including #1 in 180 Club and Fleet Closure Cup Winner.

In 1998, I joined Enterprise Fleet Management as a Senior Account Manager and quickly contributed to the organization through exceeding sales goals as well as establishing productive relationships and processes with cross-functional teams. Core contributions from my time in this role include:• Surpassed all quotas, generated 41% of total branch deliveries, and secured largest branch account valued at $350K. • Achieved #2 ranking among 240 Sales Representatives across company. • Awarded Salesperson of the Year in Southeast Region and Exceptional Achievement Award.

• Managed 5 credit analysts, 3 funding managers and 2 collections administrators• Spearheaded and developed collections process by providing informatics, support and prompt communication with clients.• Established partnerships with in internal collections departments and legal to ensure proper procedures and requirements are met.• Structured and managed securitization of auto loans