Project Manager
Manage Wi-Fi project requests for Hospitality/Hotel clients supporting new installs, changes, adding equipment and escalations.Also employed here from October 2011 - September 2012
Sep 2013 - Oct 2020
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Kathy Hellums Email & Phone Number
Retired
2 work emails found
@att.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 86%
Role
Retired
Location
Corpus Christi, Texas, United States
Who is Kathy Hellums? Overview
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Quick answer
Kathy Hellums is listed as Retired based in Corpus Christi, Texas, United States. AeroLeads shows a work email signal at att.com and a matched LinkedIn profile for Kathy Hellums.
Kathy Hellums previously worked as Project Manager at At&T and Project Coordinator at Onesource Building Technologies. Kathy Hellums studied at Waltrip High School, Houston, Texas.
Company email context
Email format at att.com
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{first}.{last}@att.com
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AeroLeads found 2 current-domain work email signals for Kathy Hellums. Compare company email patterns before reaching out.
Profile bio
About Kathy Hellums
Successful Call Center Professional with unique cross functional background which includes call center operations, technical support, customer care support and project management and implementation of a highly successful escalation team. I have an exceptional ability to define and execute a plan that either meets or exceeds customer expectations. Proven understanding of the need for solid communication and negotiation skills at all levels, agent to CEO.
Listed skills include Vendor Management, Program Management, Process Improvement, Cross Functional Team Leadership, and 37 others.
5 roles · 54 years
Kathy Hellums work experience
A career timeline built from the work history available for this profile.
Project Coordinator
Manage and deploy IT requests for domestic technical support from OSBT Enterprise customers.Submit Work Orders to Vendor/Partner/Subcontractors to allocate proper resources to perform the work while meeting targeted profit margin including financial reconciliation
Sep 2012 - Sep 2013
Regional Workforce Manager
Managed team of coordinators responsible for day to day operational call center activities. Agent scheduling, reporting schedule adherance, and real time call routing. Capacity planning relating to upcoming events, training and other off phone activity.
May 2009 - Aug 2010
Call Center Manager, Operations Manager And Project Manager
During my career at Dell I was fortunate to have the opportunity to work in a wide variety of positions over the 15+ years I was there. The majority of that time was in a leadership or management role. I managed technical support groups, customer care groups and escalation support teams. As a Global Operations Manager my roll included capacity planning, scheduling and call routing responsibilities for multiple Dell sites as well as external vendors . As part of the leadership team I was very involved with the HR department and the processes and procedures. I also have experience in both Project and Program management experience. My passion above all was and is in the service area working the most difficult of issues. My greatest satisfaction was delivering the best customer experience possible with each and every opportunity. Especially working with an unhappy customer, winning them back by earning their trust through honesty and integrity.
May 1992 - Oct 2007
Operator, Clerk, Telecommunications Installer
Long Distance Operator - 2 yearsAdministrative Clerk - 2 yearsTelephone Installer - 7 years
1973 - 1984
~11 yrs
3 education records
Kathy Hellums education
Education record
Waltrip High School, Houston, Texas
Shrm Essentials Of Human Resource Management
Education record
Dell University
FAQ
Frequently asked questions about Kathy Hellums
Quick answers generated from the profile data available on this page.
What is Kathy Hellums's role at their current company?
Kathy Hellums is listed as Retired.
What is Kathy Hellums's email address?
AeroLeads has found 2 work email signals at @att.com for Kathy Hellums.
Where is Kathy Hellums based?
Kathy Hellums is based in Corpus Christi, Texas, United States.
What companies has Kathy Hellums worked for?
Kathy Hellums has worked for At&T, Onesource Building Technologies, Time Warner Cable, Dell, and At&T / Southwestern Bell.
How can I contact Kathy Hellums?
You can use AeroLeads to view verified contact signals for Kathy Hellums, including work email, phone, and LinkedIn data when available.
What schools did Kathy Hellums attend?
Kathy Hellums studied at Waltrip High School, Houston, Texas.
What skills is Kathy Hellums known for?
Kathy Hellums is listed with skills including Vendor Management, Program Management, Process Improvement, Cross Functional Team Leadership, Management, Leadership, Team Leadership, and Project Management.
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