Kathy Henderson Email & Phone Number

Houston, Tx, Us

Houston, Tx

Houston, Tx

Houston, Texas Area

Houston, Texas Area

I served as a significant contributor to the team, optimizing processes, enhancing programs and finding ways to increase productivity and revenue. I worked to also improve staff proficiency and delivered intensive training to sales team to improve client relationships. I managed to enhance sales force performance through proficiently managing and coaching members to achieve monthly sales and KPI targets. A few of my most significant achievements consist of: ★ Achieved a 20% revenue increase… Show more I served as a significant contributor to the team, optimizing processes, enhancing programs and finding ways to increase productivity and revenue. I worked to also improve staff proficiency and delivered intensive training to sales team to improve client relationships. I managed to enhance sales force performance through proficiently managing and coaching members to achieve monthly sales and KPI targets. A few of my most significant achievements consist of: ★ Achieved a 20% revenue increase within 1 year through implementing effective sales strategies. ★ Championed a 98% client retention rate by introducing impactful techniques. ★ Boosted sales and decreased inventory shelf life as a result of implementing a new product rotation process for online and retail sales. Show less

Houston, Texas Area

With the task of generating additional revenue to meet business goals entailed me teaming with cross-functional and C-level members to construct and execute action plans. Additional duties consisted of maintaining trusted advisor relationships while establishing rapport with account holders to increase customer usage and adoption of solutions. I successfully managed difficult customers to de-escalate issues and restore loyalty; recognized as the most requested Client Liaison by the sales… Show more With the task of generating additional revenue to meet business goals entailed me teaming with cross-functional and C-level members to construct and execute action plans. Additional duties consisted of maintaining trusted advisor relationships while establishing rapport with account holders to increase customer usage and adoption of solutions. I successfully managed difficult customers to de-escalate issues and restore loyalty; recognized as the most requested Client Liaison by the sales team in the region. Achievements are as follows: ★ Earned a 94% customer satisfaction rate and a 96.7% retention rate.★ Managed all client-facing aspects of service delivery for an account base of $100M revenue stream.★ Maintained and retained a diverse client base of 40+ clients in various business life cycles, industries and cultures. Show less

Throughout my tenure with the company, I held two positions and was promoted due to my demonstration of leadership and expertise. During my time, I strengthened market penetration through developing relationships with senior human resources executives and collaborated with clients on benefit and employee retention programs, corporate culture and the need to increase revenue stream; conceptualized custom solutions to meet organizational objectives. Other functions included presenting compelling… Show more Throughout my tenure with the company, I held two positions and was promoted due to my demonstration of leadership and expertise. During my time, I strengthened market penetration through developing relationships with senior human resources executives and collaborated with clients on benefit and employee retention programs, corporate culture and the need to increase revenue stream; conceptualized custom solutions to meet organizational objectives. Other functions included presenting compelling proposals to prospects and clients, and preparing quarterly and yearly reviews to assess progress, and delivered information about relocation programs to human resource professional for certification credits. Furthermore, I secure customer success, retention, resolved issues in a prompt manner which ultimately contributed to increasing company visibility. Show less