• Championed privacy program. Championed privacy principles throughout the organization as CPO and provided legal guidance for the collection, use, and sharing of information to maximize its value and the customer experience while complying with privacy and security requirements.• Led teams. Formed a dedicated data privacy working forum to focus on privacy by obtaining buy-in from executive leadership. Designed, promoted, and obtained approvals for organization’s enterprise-wide privacy policy to help guide ongoing privacy efforts as regulations evolve. Directed the privacy program, including daily oversight of the hybrid structure; developed, implemented, and maintained privacy-related policies, procedures, notices, and trainings for employees, contractors, and customers; resolved privacy-related incidents/breaches, including managing customer and regulatory notifications; and addressed customer questions/complaints.• Negotiated agreements. Negotiated complex technology and data license agreements. Drafted comprehensive security and privacy addendum for use with critical and high-risk vendors. • Provided legal advice. Remained current on relevant privacy, security, fraud, martech, payments, and machine learning/artificial intelligence technologies, regulations, and industry developments to ensure an ongoing ability to provide sound operations and contract compliance advice. Provided legal support to the CISO and reviewed policies, procedures, and training related to data security. Completed privacy impact assessments. Provided support in an agile environment for projects, including online banking, careers-hiring platform, speech analytics capabilities for contact center, customer survey channels, credit and privacy policies for inventory financing services in the U.S., Australia, New Zealand, and Canada, and distribution of privacy notice to obtain cost savings while improving the customer experience.

• Design and lead change management of organizational changes for procurement-sourcing function, including strategic changes, supplier due diligence, monitoring of on-going supplier performance (including suppliers’ compliance with security assurances and compliance with privacy laws) and negotiation of pricing and contract terms from a centralized team.• Lead strategic roadmap, which enables increased speed-to-market, scalability, efficiency and cost effectiveness, for several categories of spend across the enterprise, including advertising and marketing services, subscription services, retail branch refresh and a portfolio of over 300 properties. • Hire, engage and supervise due diligence specialists, category managers, attorneys and outside counsel to ensure on-time performance within budget. • Champion lean projects within the sourcing and vendor risk management workflow.• Design and implement negotiation strategies and measurement of value creation.• Responsible for strategically managing a portfolio of retail and corporate real estate on behalf of TCF, which includes over 300 owned and leased properties located throughout the United States.

• Negotiate complex technology agreements, including system implementation agreements for on-line banking solutions, software licenses, SaaS and other cloud arrangements, consulting agreements and service level agreements.• Study proposed and existing legislation and regulatory guidance and work with representatives from various business lines on developing and modifying practices and procedures to conform to such legal requirements. • Address patent, trademark and other intellectual property issues.• Counsel Digital Channel and Marketing regarding use of various social media platforms, including understanding the platforms’ terms of use and privacy policies.• Work with Vendor Risk Management to continuously improve third party due diligence, monitoring, reporting to regulators and contract negotiations to help ensure compliance by third party service providers with contractual obligations, regulatory requirements and best practice guidance, with emphasis on Fair Credit Reporting Act, Telephone Consumer Protection Act, collection and use of customer data and other confidential information.• Perform risk management analysis for new products, focusing on the mitigation of security and BSA/AML risks.

• Negotiated and drafted a wide variety of complex agreements, including customer agreements, supply/manufacturing agreements, distributor agreements and licenses for business opportunities in the United States and elsewhere throughout the world• Provided advice and oversight for multiple business units on a wide range of legal issues and ensures that legal issues are identify, clearly communicate to management and efficiently resolve • Researched and provided guidance on various compliance issues, including assisting in the implementation and coordination of legal compliance policies, procedures and on-going training • Oversaw internal legal staff and outside counsel

• Negotiated and drafted business agreements, including commercial leases, supply/manufacturing agreements, distributor/dealer agreements and software licenses for domestic and international business opportunities• Educated and advised clients on intellectual property protection and exploitation, including designing trade secret protection programs and standardizing non-disclosure agreements

• Attorney with leading regional law firm in the Midwest providing business/general counsel transactional advice, with a focus on intellectual property protection, technology licensing, and privacy & security compliance • Drafted privacy policies and notices, negotiated business associate agreements, and provided advice to clients regarding compliance with the HIPAA Security Rule, GLBA, and applicable state laws• Negotiated and drafted business agreements, including intellectual property licensing agreements, software licenses, supply/manufacturing agreements and distributor/dealer agreements for business opportunities in the United States and elsewhere throughout the world• Structured joint ventures, subsidiaries and other arrangements to exploit intellectual property and other business opportunities and assisted with due diligence activities for corporate mergers, acquisitions, and divestitures• Cleared trademarks for use worldwide, prosecuted domestic and international trademark applications and supervised domestic paralegals and international firms, resolved inter partes disputes before trademark offices worldwide, managed global trademark portfolios, developed domain name strategies and resolved domain name disputes and executed trademark enforcement strategies

• Directed legal compliance audits, reporting directly to the legal department as needed for attorney-client privilege, in the areas of privacy, antitrust, government contracting, intellectual property protection, software licensing. • Assisted in developing and executing effective compliance program in accordance with the Federal Sentencing Guidelines. • Supported the team tasked with designing new policies and procedures to comply with GLBA for the corporation, which included Western Union, First Data Resources, TeleCheck, and First Data Merchant Services.• Collaborated with in-house and outside counsel to develop the Corporation’s resolution for concerns identified during legal reviews and facilitated their implementation within the Corporation, including development of process to track contract requirements provided in software licenses and monitor on-going compliance• Received Six Sigma training

• Planned and supervised financial audits • Communicated with senior management through interviews and reports of findings and recommendations• Specialized in providing audit services for the insurance industry

• Conducted financial audits• Obtained training in the hospital and insurance industries