• Perform reception duties demonstrating excellent customer service, directing questions/concerns when appropriate• Manage and serve customers at box office before shows• Administrative support to management team, including correspondence, generating forms, templates, data entry, internal/external communications, invoicing, contracts• Manage and maintain filing, record keeping and retrieval systems• Develop, adhere to and interpret organizational policies, procedures and practices for staff and volunteers • Drive human resources capacity through recruitment, screening, interviewing, onboarding, training and team management• Liaise with rental clients and sponsors• Online ticketing system management and box office • Identify and apply for grant and funding opportunities• Maintain an inventory of office supplies and replenish stock when necessary• Take and file minutes, distribute information

Onboarding; explain terms and conditions of employment, maintaining paperwork, file database management, email follow up, orientationPerformance appraisal project Administrative health and safety Navigating recruitment software and HR databaseMPO personality assessment HR auditOutlook utilization