My Mission:To inspire and encourage Customer Focused Services and engage the Customer Service Team to connect with the customer, by teaching, coaching, being supportive and by sharing my strong problem-solving skills, outside of the box resolutions and passion for seeking positive results while having fun doing it.My Values:Continue to learn, maintain a work life balance, keep an open mind, be honest, respectful and dependable.My Work Principles:Be honest, be fair, communicate often, produce quality work, add value, and prioritize goals.I am a personable, self-motivated, and customer-centric professional with distinguished 24+ years of impressive credentials that is driven by new challenges and growth opportunities. I've deep passion for ensuring an extraordinary customer experience with every contact and promote organizational values at all levels of business engagements. I’ve created, managed, and developed a world class customer services team, improving productivity and quality of customer-service standards. I leverage expertise in account management, process improvement, supervisory, and customer base expansion and retention.As a creative-thinker and problem-solver, I proactively identify and resolve complex customer issues, drive operational excellence, and balance business needs and customer expectations. I am an expert communicator and good listener with effective business acumen, strong relationship-building abilities, and outstanding emotional intelligence. I work independently and also as part of a high-functioning, collaborative team. Moreover, I've sound understanding of the business and market environment, business strategy, and key drivers of success hence, dedicated to meet and exceed any organizational expectation. NOTE TO RECRUITER: I look forward to accepting new challenges and progress in my career while utilizing my experience and qualifications as a basis for success. You can contact me through this profile to discuss how my proven skills and abilities will benefit your organization.
Listed skills include Supply Chain, Shipping, Inventory Control, Warehousing, and 42 others.
