Lead Telesales Training Team with 70 trainers located in four service centers nationally, to provide professional learning and development support to 3500 Telesales agents.At the same time, lead the national Telesales QA Team with 180 staff to condcut quality check and quality management for all ongoing business.

Lead training department to provide internal staff learning and development support, and conduct external business training services covering 200+ broker member companies.

Lead training department to manage staff learning and development related affairs, and deliver client-facing drug application and eCTD related training to international and domestic pharmaceutical clients as part of the business. It includes:1. Staff learning and development management and delivery, covering onboarding and on-the-job learning aiming to enhance enabling skills and capabilities.2. Business project team on-the-job training, which includes the new joiners technical training… Show more Lead training department to manage staff learning and development related affairs, and deliver client-facing drug application and eCTD related training to international and domestic pharmaceutical clients as part of the business. It includes:1. Staff learning and development management and delivery, covering onboarding and on-the-job learning aiming to enhance enabling skills and capabilities.2. Business project team on-the-job training, which includes the new joiners technical training camp (1 month), client project based technical training programs such as Pfizer, BMS, GSK, Bayer, Abbott project etc.3. Lead and deliver client-facing training in sales in ASPAC area. As part of the services in sales, we design and deliver international drug application document processing software using trainings, eCTD process and guideline trainings to global-wide pharmaceutical clients, especially focus on ASPAC region. Show less