Data Application Lead (Functional), 2014 -2020• Ensured correct functionality and accuracy of data through the execution of test plans. Developed detailed functional requirements and test plans.• Supported new design within the SAP Hana platform, SAP MDG and SAP S4, by monitoring and resolving master data failures generated from SAP custom interfaces.• Responsible for customer and material master data related configuration changes within SAP via the implementation guide for… Show more Data Application Lead (Functional), 2014 -2020• Ensured correct functionality and accuracy of data through the execution of test plans. Developed detailed functional requirements and test plans.• Supported new design within the SAP Hana platform, SAP MDG and SAP S4, by monitoring and resolving master data failures generated from SAP custom interfaces.• Responsible for customer and material master data related configuration changes within SAP via the implementation guide for customizing (IMG) and followed the promote to production transport process.Business Intelligence Application Lead (Functional), 2005 - 2014• Coordinated with team members to develop functional requirements, scoping and follow-through of the implementation and delivery cycle.• Based on requirements needed to make informative decisions, produced accurate Financial and Sales reporting with direct alliance with accounting, finance, and end users.• Direct involvement with technical team to develop the right design and solution to meet reporting needs.• Significantly increased the business community’s satisfaction by collaborating with project lead in creating training documentation and facilitated training classes on the master data design and functionality of reporting tools.Customer Administration Manager, 2012 -2005• Within two months cleared valid deduction from remittance (DFR's) from the 60 days DFR report from $2.4m to $1.7m for the Southern Zone.• Created quaterly shipment report for the sales managers to utilize in account planning.• Developed internal tracking system for Southern Zone's selling expenses.• Collaborated with sales managers, customer service and brokers when there were product availabitly issues that impacted customer's orders. Show less