Kathy M. Perret Email & Phone Number

Carmel, Indiana, United States

Carmel, Indiana, United States

Answer phone and greet visitors; inventory control. Various other duties as needed.

Indianapolis, Indiana Area

Carmel, In

Indianapolis, Indiana Area

Highly effective account manager with proven track record of developing, nurturing, and maintaining customer relationships. Improve customer satisfaction by quick and solution focused resolution. Ability to create and present Power Point presentations. Revised, implemented and trained colleagues on more effective approaches to obtaining objective. Can create, present, and lead team building exercises for professional improvement as designated team leader for groups of 20-35 people. Generate… Show more Highly effective account manager with proven track record of developing, nurturing, and maintaining customer relationships. Improve customer satisfaction by quick and solution focused resolution. Ability to create and present Power Point presentations. Revised, implemented and trained colleagues on more effective approaches to obtaining objective. Can create, present, and lead team building exercises for professional improvement as designated team leader for groups of 20-35 people. Generate business plans for selected accounts for management review and discussion. Supervised group of between 5-9 Customer Service Representatives. Coach new hires after reviewing their calls. Phone: 317.688.1586 / Email: kathy.m.perret@gmail.comI offer the follow attributes and characteristics:- Self-Managed- Diplomatic- Ethical- Public Speaker- Excellent Time Management- Innovative- Trustworthy- Meet deadlines- Exceed expectations- Enthusiastic! Show less

Indianapolis, Indiana Area

Developed relationships with key decision makers and handled day to day contact with those knowledgeable ensuring expected products arrive on time to avoid shut downs. Responsible for maintaining and growing assigned accounts. Top two accounts grew by 7% (a $2 million dollar account) and 9% (a $1.5 million dollar account) respectively within this time frame. Identified and developed partnership relationships with internal Parker individuals and departments. Organized, scheduled, and… Show more Developed relationships with key decision makers and handled day to day contact with those knowledgeable ensuring expected products arrive on time to avoid shut downs. Responsible for maintaining and growing assigned accounts. Top two accounts grew by 7% (a $2 million dollar account) and 9% (a $1.5 million dollar account) respectively within this time frame. Identified and developed partnership relationships with internal Parker individuals and departments. Organized, scheduled, and participated in Departmental Continuous Improvement Committee meeting. Show less

Indianapolis, Indiana Area

Grew revenue on the top 2 accounts a minimum of 10-12% per year. Established and maintained client relationships with daily communication (when warranted) and in person calls. Created and distributed tracking schedule to operations and customers for special projects. Designed and monitored schedule of required check calls from drivers and/or company of drivers and made sure they occurred, reporting any delay immediately to customer; crafted strategy to deliver goods as quickly as possible when… Show more Grew revenue on the top 2 accounts a minimum of 10-12% per year. Established and maintained client relationships with daily communication (when warranted) and in person calls. Created and distributed tracking schedule to operations and customers for special projects. Designed and monitored schedule of required check calls from drivers and/or company of drivers and made sure they occurred, reporting any delay immediately to customer; crafted strategy to deliver goods as quickly as possible when original date or time was missed. Worked with new hires coaching in proven methodologies. Show less

Indianapolis, Indiana Area

Scheduled appointments with customers that had requested a decorator. Created design to align with customer’s needs, wants and budget. Made outbound cold calls to small area businesses to determine their needs for custom window coverings. Generated price estimates for customers. Worked with customer to make any needed revisions. Stayed on top of progress of project; kept customers informed. Scheduled installation and was present to answer any questions.

New Orleans, La

On Emerging Markets Team, researched new (to the company) industries to see if our product would bring value. Identified and contacted potential customers. Developed and maintained relationships with key decision makers. Was key player in sale of over $200,000; entire team sales on this Emerging Markets Team the prior year was around $50,000. Assembled project quotes. Coordinated with other departments: marketing, engineering etc when warranted. Visited customers periodically as projects… Show more On Emerging Markets Team, researched new (to the company) industries to see if our product would bring value. Identified and contacted potential customers. Developed and maintained relationships with key decision makers. Was key player in sale of over $200,000; entire team sales on this Emerging Markets Team the prior year was around $50,000. Assembled project quotes. Coordinated with other departments: marketing, engineering etc when warranted. Visited customers periodically as projects continued to materialize. Generated quarterly business plans and sales forecasts for key accounts. Created, presented, and led exercises for team on professional improvement, leadership development and team management. Participated in departmental procedures and process improvement committee. Show less